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Home > IT Services > IT FAQs > Office 365 Email - How do I configure my Apple Mac with Outlook 2011?
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Office 365 Email - How do I configure my Apple Mac with Outlook 2011?

Office 365 Email - How do I configure my Apple Mac with Outlook 2011?

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Our Collaboration Tools Project, which includes Office 365, will be supported by Royal Holloway for Office 2010.

Royal Holloway's Microsoft Campus license agreement allows staff to install a copy of Microsoft Office for Mac on their home computer. Please contact the helpdesk for information on obtaining this software itservicedesk@rhul.ac.uk.

After your mailbox is upgraded to Office 365 you may need to perform a number of steps on your home computer to ensure you can access Office 365 without any issues.
Please run the Office software updater to install any updates needed for Microsoft Office for Mac 2011.

Follow the steps below to connect Outlook 2011 to Office 365 

Open Outlook for Mac 2011. On the Tools menu, click Accounts.

If this is the first account you're creating in Outlook 2011, under Add an Account, click Exchange Account.

If you've previously created an email account for a different email address, in the lower-left corner of the Accounts dialog box, click +, and then click Exchange.

On the Enter your Exchange account information page, type your email address.

  • Under Authentication, make sure User Name and Password is selected.
  • In User name, type your complete email address.
  • Make sure Configure automatically is selected, and then click Add Account.


After you click Add Account, Outlook will perform an online search to find your email server settings.
In the dialog box that asks you if you want to allow the server to configure your settings, select the Always use my response for this server check box, and then click Allow.


All your account details will be shown once connected.


 Click Advanced to see the server address, which will be at outlook.com.

In the bottom right of Outlook you will see your folders downloading.

If you double click on Downloading a dialog box will appear showing you the progress of your mailbox synchronization to Outlook.

For comprehensive help and troubleshooting of Office 365 visit Microsoft's Outlook help by clicking here.


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