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IT Services


 

We are here to answer your technical queries online, in person, by email & on the phone. Check our web pages for handy information and guides or drop in and see us in the Davison library next to the main Library office. Alternatively log a call with the IT Service Desk in the online enquiry management system via the web or email or phone us (answerphone provided out of hours).

  

How to use the IT Service Desk section of the online Enquiry Management System

Log in with your normal college username and password and select "IT Services:New Call."

New EMS users need to sign up before signing in.  If you get an 'access denied' error please click on the Sign-Up link on the right to register your college user account details.

Further information about using the enquiry management system (EMS) here 

 

 

IT Service Catalogue

The IT Service Catalogue provides details of the IT services available to support teaching, learning, research and administration. Click on the category link to get information including service descriptions, request and support information.

 

 

 

 

 

 

 

Useful links and contacts

Log a call with the IT Service Desk

ITServiceDesk@rhul.ac.uk

(01784 41) 4321

Service Status

Twitter feed 


Getting Started

Get Connected to Campusnet, Eduroam, VPN, WiFi Find out more about Email, Printing and Password management.

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IT Knowledge Base (FAQs)

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Get help with IT

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Cybersecurity

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IT Service Catalogue

Log in to the enquiry management system (EMS) to view the Service Catalogue

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Web Safety and Anti-Virus

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