Nov 20 2019

What is it?

Understanding how to put the student at the centre of what you do.

Target audience

All employees in a customer-facing role.

Programme objectives

  • Identify all of our customers and understand their profile (student, parents, guardians and friends, our colleagues and other stakeholders?
  • Explore how to assist and support students fully according to their personal requirements (e.g. language, culture, religion, disability, level of study, modes of attendance etc.).
  • Be clear how to deliver Student First in your role

Please contact orgdevroyalholloway.ac.uk if you would like to attend this event

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Upcoming events

Leverhulme Trust visit

The Director of the Leverhulme Trust, Professor Gordon Marshall, will be visiting our College to talk to colleagues about the Trust's strategies and research funding schemes.

Everyday racism and survival in higher education

Staff Knitting and Crochet Group