Nov 20 2019

What is it?

Understanding how to put the student at the centre of what you do.

Target audience

All employees in a customer-facing role.

Programme objectives

  • Identify all of our customers and understand their profile (student, parents, guardians and friends, our colleagues and other stakeholders?
  • Explore how to assist and support students fully according to their personal requirements (e.g. language, culture, religion, disability, level of study, modes of attendance etc.).
  • Be clear how to deliver Student First in your role

Please contact orgdevroyalholloway.ac.uk if you would like to attend this event

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Upcoming events

Umbraco user surgeries

The digital team are running monthly surgeries to help CMS users with their web content.

Recruitment and selection

Fully booked. To join the waiting list, please contact Organisational Development.

Performance development review

Fully booked. To join the waiting list, please contact Organisational Development.