Mar 17 2020

The UK government is moving into the ‘delay’ stage of its coronavirus (Covid-19) plan and we are currently making arrangements to enable as much teaching and learning support as possible to be delivered online. Cyber criminals will target their attacks at times of uncertainty, so remaining cyber aware and secure is more important than ever.

From today (Tuesday 17 March) until Monday 30 March, all colleagues who use a College email account will be required to set up Multi-Factor Authentication (MFA) to access their account. MFA adds another layer of protection from the kinds of damaging attacks that can cost organisations millions. In the last five months, over 300 accounts have been compromised at Royal Holloway, some of which have led to serious reputational impact. While MFA alone will not mitigate all attacks, it is an enormous step towards decreasing the chance of our accounts being compromised.

MFA is an additional layer of security that can prevent unauthorised access to your email and Office 365 account, should your data be stolen, as well as providing protection when working off campus or logging in from a different device.

For the next 14 days, you will be prompted to set up MFA every time you log in. Demonstrated in our user guide and video tutorial, MFA is set up through a simple process, using your computer or laptop and your phone. 

Remote working is an enhanced cybersecurity risk. If you require assistance setting up MFA, please visit the Helpdesk located within the Davison Building Atrium over the next few days, where additional support is available. 

Find out more and read our range of MFA FAQs on the staff intranet