Our IT Service Desk team are available to support your students with technical difficulties joining your classes Monday
.The best and quickest way for students to get support is through our LiveChat service on the student intranet
LiveChat is an Instant Messaging service with members of the IT team aimed at students. It’s designed for rapid responses and quick resolution of simple problems. Any students struggling to join your classes can be assisted remotely via instant message or, if necessary, we can access their device remotely from LiveChat and fix any problems we find.
If you or your students are having IT-based issues, contact the IT Service Desk