1. What is the Welcome to Royal Holloway app, and when was it created?
The Welcome to Royal Holloway app went live in July 2020. The app currently contains four guides – the Student Life, Welcome, International Student Support and Living in Halls guides. While the latter three guides are aimed at more specific student groups or have specific timelines, the Student Life guide is our year-round guide, and we target it at all Royal Holloway students.
In an accessible and digestible format, the Royal Holloway app is a student’s manual to studying at Royal Holloway. The app either contains the information a student needs within one of the four guides or can sign-post a student to a service or a webpage that can answer their questions
2. What are some of the app’s best features?
The best features include the events calendar, our ability to send push notifications and create one-tap rotating banners, as well as the ability to pin ‘hot’ topics or items to the top of the main menu of each guide.
Where students and staff sign up for a Guidebook account, they will have a much more personalised experience. Those with an account will be able to sign up to events via our ‘Events’ calendar and receive push notifications to their ‘My notification’ boxes.
3. What is the most useful thing for staff to know about the app?
In the main menu of the Student Life guide, there is a ‘List of support services’ (available here). This list acts as an index for services to which you can sign-post students. It contains up-to-date information about each service and the ways in which a student can contact them to access support.
4. How can I access the app and the four guides?
Anyone – including students, staff, parents and supporters – can access the app and its four guides via PC or mobile device.
You can download the app via the App Store or Google Play.
You can access the Web versions of each guide as follows:
Welcome to Royal Holloway guide
Student Life guide (or the interactive ‘Events’ calendar and ‘List of support services’)
Living in Halls guide
International Student Support guide
We recommend signing up for a Guidebook account for the best app experience.
If you have any queries about the app, you can email firstname.lastname@example.org