Jul 11 2017

Over the course of this week, we are hosting 14 Graduation Ceremonies for over 2,000 graduating students and their families. Graduation is a special time for our students, marking the culmination of their academic successes. Thank you to everyone supporting the ceremonies - your efforts make a real difference, every year, and help us to ensure Graduation is a memorable occasion for our students. 

As our students take their next step, many of us are preparing for the arrival of new and returning students in September. By the start of autumn term, the Emily Wilding Davison Building and George Eliot Halls will be open. We’ll also have introduced some new, joined-up systems and processes through Student First, including our enquiry management system (EMS). EMS is a portal that will assist you in answering students’ queries on a number of areas, from fees to wellbeing.

Through the developments in our systems and processes, and our investment in new buildings on campus, we are committed to ensuring that our students continue to have the best support, guidance and advice that they need to succeed academically, socially and personally in today’s modern world. As an institution, Royal Holloway has five values, these are creativity, freedom, collaboration, excellence and fairness. These values shape everything we do, and have been used to inform what we are calling ‘Student First behaviours’. 

Student First behaviours are about how we work with students on a day-to-day basis, and have been defined and amended through consultation across the College, both face-to-face and online. They are applicable to us all – academic and professional services alike – and they’re designed to help us to deliver a consistent and clear service. The behaviours are: professional, individual, joined-up and efficient. You can read the full detail on the intranet.

Over the year ahead, our Organisational Development (OD) team will provide further guidance on the behaviours and how they relate to our values. I’d encourage you to think about how you can apply the Student First behaviours to your work to put students at the heart of what we do. If you have any questions about the Student First behaviours or our values, please contact Ellie Rayner in the OD team. 

Professor Paul Layzell