Emergency advice page

Advice for when you have concerns about a student

Student Advisory and Wellbeing contact details

The Student Union's Advice Centre   

A presentation on Personal Tutors and Student Wellbeing Autumn 2021: Presentation Recording

Responding to a Student in Distress concise guide for 2020-21

The College’s guide for staff about student welfare

A presentation on Student Wellbeing for Personal Tutors: SMART Wellbeing

A Suicide and Crisis Flowchart

A Disclosures and Cause for Concern Flowchart

You can access data about your tutees in the Student Dashboard, and in the 'Search for a Student' area of the Dashboard there is a link to a separate note-taking facility via the 'Tutor Notes' button. 

Student Dashboard

You can access the Student Dashboard here. For off-campus access to the Student Dashboard, please ensure that VPN is activated.

Videos about using the Dashboard are available here. 

To obtain access to the Student Dashboard please complete the GDPR training. Email your GDPR completion certificate to dashboards@royalholloway.ac.uk and let us know if you’re undertaking any courses at the College or if you have a familial relationship with a student.

Tutor notes

There is a guide to using the note-taking facility here. The policy on staff access to the facility is here. The note-taking facility is not a means of passing on or giving access to important information to colleagues in any department, including your own or Professional Services: Existing procedures should be employed for this.

To obtain access to the Personal Tutor note-taking facility please email itservicedesk@royalholloway.ac.uk.

Please note you should never discuss personal information about students which is, for example, located in the student records or revealed in the course of a Personal Tutor-Tutee meeting, with other students, College staff who do not have access themselves, or non-College members such as a student’s parents. The College has a code of practice in relation to releasing information to third parties (including parents) that includes guidance on exceptional circumstances where disclosure may be necessary.

Guidance on providing references for taught students is here.

You can direct Tutees to the Centre for the Development of Academic Skills which offers free lectures, workshops, drop-ins and 1:1 tutorials on a range of key academic skills. Students can also enrich their learning at their own pace through selected online resources as well as build employability skills through Study Abroad opportunities.

A Moodle page with CeDAS self-study resources for academic skills is here

The Library provides teaching and support to develop students’ research, referencing and critical evaluation skills. For bespoke help students can book a 1-1 session with their subject’s Information Consultant. They can also develop their skills and knowledge at their own pace with resources on the Library’s Moodle page, and Subject Guides.

Students can discover resources on LibrarySearch, and they’ll find the latest information on the Library and its services on the Library’s Intranet site.

Advice from the Disability and Dyslexia Services (DDS) 

Two academic writing activities are here, with Tutor notes here. They could be used as they are, or used as a prompt for how to use examples of writing in your own academic discipline with your Tutees.

A Harvard referencing quiz is here, with Tutor notes here

A checklist for writing good academic paragraphs is here

Career skills: conversations and resources for Personal Tutors here

The Extensions Policy and system has been updated in an effort to decrease student anxiety by generating automated responses and freeing-up time to develop a more supportive Extenuating Circumstances system. 

A briefing giving details about the new policy, the application process and the key message we should be sharing with students is available HERE – the briefing lasts about 20 minutes and you will need the sound on.  This will be followed up by a drop in Q&A session to be held on Wednesday 6^th October 2-3.30pm.  Please click here to join the Briefing.  If you are unable to attend the Q&A session please feel free to email your questions to extensions@rhul.ac.uk. 

The Extensions and Extenuating circumstances web pages have been updated to reflect the new policy and application system.