Support for Ukrainian & Russian students

Support for Ukrainian & Russian students (spring 2022)

Words cannot fully convey the impact of conflict, and at a time of increasing tensions and constant media coverage, it can prove difficult to predict how it will affect us, and at times, to navigate the support that is available. 

On 24 February we wrote to all Ukrainian and Russian students to re-state our commitment of support to all students.  You can find this email here.  Our International Advisers and Wellbeing Advisers are here to support you and answer any questions or concerns you may have so please do get in touch by email or visit their offices in Founder's East, 1st floor. 

Advice and personal wellbeing support for international students

Our International Advisers and Wellbeing Advisers are here to support you and answer any questions or concerns you may have so please do get in touch by email or visit Founder's East, room 132.

Wellbeing: International Advice

  •  Tom Pease, Julia Jago, Amanda Ellis and Szu Ho.

Wellbeing: Support & Guidance

  • Lucy Cox, Emma Stanley, Louise Clare, Susan Eastburn, Steve Stubbs and Chris Evans.

UKCISA support 

The UK Council for International Student Affairs (UKCISA) support international students - providing advice around visas, immigration and much more.

You can find more information here.


Foreign, Commonwealth & Development Office advice

Make sure to check Foreign, Commonwealth and Development Office for latest travel advice for Ukraine, Russia and the surrounding area.

You can find the latest updates and guidance here

Letter to Ukrainian students from the Universities Minister, Michelle Donelan 

Universities have been asked to share a letter from the Rt.Hon. Michelle Donelan, Minister of State for Higher and Further Education within the UK Government to all students from Ukraine.  This was shared by email with Ukrainian students on Friday 29 April and also shared here.

Financial support for Ukrainian students

As the war in Ukraine continues, we are putting in place further plans for the College to provide financial support for Ukrainian students who may be struggling with rent payments or tuition fees in the 2021/22 academic year.

Students are asked to email a completed information form to with brief details of your financial situation and the amounts of money involved, so that we can help.

Minister of State for Higher and Further Education, Michelle Donelan has also written to all Ukrainian students pledging additional financial support and you can read her letter here.

Further details will follow in respect of financial support for the next academic year 2022/23. 

Ukraine Advice Project UK 

The Ukraine Advice Project UK are a group of volunteer legal professionals with immigration and asylum expertise.  They are providing a free service to connect Ukrainian citizens in need of free legal advice on UK immigration, visas and asylum with qualified and regulated lawyers.

Find out more here

Student Space (Student Minds) 

Student Space is here to support you.

You can text ‘STUDENT’ to 85258 to start a conversation about your worries, or explore one of their other direct support services.

Find out more here.

Are you unable to attend, join lessons or struggling to learn effectively?

Contact your personal tutor to discuss the support that will help you at this time; we can make arrangements for you to join sessions online and discuss arrangements that will help if you are unable to learn at the moment. 

Extensions & Extenuating Circumstances

We cannot begin to imagine the full extent of the impact on your studies at the moment. We recognise that this will be different for each of you - and a situation that will fluctuate. 'Extenuation Circumstances' and 'Extensions' are available to support you should you have difficulties in being able to complete assessments, submit a piece of assessed work or undertake an exam.  You only need to let us know you are struggling and we will support you to make sure that your circumstances do not hamper your academic outcomes.

These regulations apply to all students studying on taught programmes (or for taught elements of a research programmes) including programmes offered with / via our partners, such as Kaplan (Singapore) and the NHS.

You can find out more here


Change in accommodation needs? 

If you are experiencing difficulties with being able to travel home as planned, please speak to the Residential Services Team in the Hub, George Eliot or Kingswood Receptions

You can find their telephone and location contact details here or can contact them by email

Financial difficulty? 

If you are experiencing difficulties in accessing financial support or worried about funds due to having to change your plans, please speak to the Wellbeing: Financial Advice team.

Wellbeing: Financial Advice 

  • Kate Corti and Kerry Prendergast. 

Support for everyone affected by the news 

We understand that the current news is distressing and worrying for everyone and not just those directly impacted.  It is understandable and okay to be experiencing these feelings and we're here to support you through this. Do remember:

  • It is a natural and normal response to feel upset, angry and distressed by world events. Take ownership of your feelings and share how you feel by talking to a friend, family or a member of our team
  • Take care of you and remember to do things that make you happy and relaxed - go for a walk, listen to a podcast, head to the gym or have a coffee with a friend. 
  • Regulate your consumption of the news in all formats and make sure when you do catch up you get your information from accurate sources.  Don't become overwhelmed with trying to keep up with every aspect of what is happening. 
  • Focus on the positive - for all the bad news we see each day there are reports of bravery, compassion and hope emerging from the conflict and it is important to recognise these for what they are. 

You can access all of our Wellbeing services on line or in person - find out how here.  

How can I help those impacted?

Many of us want to help those impacted by the conflict in Ukraine.

Our Volunteering team are also working with local charities, organisations and student societies to support arrangements for the collection and delivery of humanitarian aid. We will share new projects as we are made aware of them.

There are a number of charities already set up to assist with the provision of aid and you may consider helping via donating or supporting these charities and organisations. 



A Call for Volunteers, especially Ukrainian and Russian speakers

The UK Government's Homes for Ukraine visa scheme is making it possible for thousands of Ukrainians to come to the UK. 

Christ Church Virginia Water is just 5 minutes’ drive from Royal Holloway University, and are expecting to have 5 to 10 households willing to host refugees, and a greater number volunteering to help the hosts and refugees in various ways. They think there will also be many other hosts and refugees in the local area. Therefore they are planning to set up a “hub” in our church building where the refugees can meet each other and get support in different ways such as form filling, English lessons or a creche.

At the moment they can involve Ukrainian speakers immediately to provide support.  For instance they can speak on the phone to refugees in Europe who are in the process of being matched with our hosts, providing reassurance to both refugees and hosts. When the refugees arrive there are many ways volunteers could help, some time consuming, some not.  

If you are interested and can help then visit the Royal Holloway Volunteering Platform to join the volunteer opportunity. 

Ukrainian Play Box appeal (COMING SOON)


Ukraine Play Box Appeal has been set up by our partner Play Action International.

Play Action International’s Ukraine Play Box Appeal, aims to give boxes of toys and play materials to as many of the estimated 90,000 Ukrainian children who are expected to arrive in the UK over the coming weeks as possible, as well as to Ukrainian children seeking refuge in Eastern Europe.

By offering Ukraine’s children boxes of toys and play materials, together we can begin to give them a sense of their childhood back. Play is a powerful yet simple way for trauma affected children to process their experiences, express their thoughts and feelings and reduce stress.

They’ve teamed up with Yodel the delivery company to take donations of shoeboxes filled with toys for Ukrainian refugee children arriving here in the UK as well as across Europe. More information available at


Founder’s Building lit in the colours of the Ukrainian flag showing our support for all those impacted by this conflict. (7 March 2022)

Founder's Ukraine (07-Mar-22)




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