IT FAQ home Keyword(s) I'm getting an error message when I try and access Campus Connect. How do I fix it? What email clients are supported at Royal Holloway? Can I access my files off-campus? My FAQ isn't listed. How do I get help? What are phishing emails? How do I install the printer drivers for Mac? Can visitors use CampusNet? Do I need to back up my work? How do I restore documents to my network drives? How do I add additional MFA methods? Will MFA use my mobile data or charge me to receive calls or messages, and how will this affect me if I travel abroad? When I try to log into my emails I get the message 'We don't recognise this User ID or password'. What should I do? What happens when I change my mobile phone? Can I scan on the University printers? How do I install Nvivo? How do I install ArcGIS? Is there a Moodle app? The CampusNet registration page doesn't appear when I try to connect. What do I do? What are randomized MAC addresses? Can I get Office for Mac? What antivirus software should I use on my personal devices? Where are the University printers? How do I set up eduroam on Linux? What is Moodle? Can I print to the Royal Holloway printers from my own device? Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.