IT FAQ home Keyword(s) How do I change my default authentication method? How can I add my email account to my phone, tablet or computer? How do I change my password? How do I map a drive on Windows 10? How do I top up my printer credit and check my balance? How do I install Nvivo? Can I print single/double sided on the College printers? Software - Which software is installed on lab PCs? What do I do if I have opened an infected email attachment or clicked on spam? What is the maximum email size I can send and receive? Can I print from my Linux machine? Why am I being asked to re-register my device to CampusNet? What is Moodle? Can I access my email after I graduate? I'm getting an error message when I try and access Campus Connect. How do I fix it? How do I register for CampusNet? Why won't the VPN connect? It tells me it's connecting, but then doesn't. How do I add additional MFA methods? Will MFA use my mobile data or charge me to receive calls or messages, and how will this affect me if I travel abroad? When I try to log into my emails I get the message 'We don't recognise this User ID or password'. What should I do? What happens when I change my mobile phone? Can I scan on the University printers? How do I install SPSS? What are my (Y:) and (W:) drives? Can I get Office 365 and Microsoft Teams for free? Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.