Earlier this month we did some work changing the system we use to host student email accounts to make it easier for you to collaborate with your tutors and other students. These changes will make sure you are able to participate fully with flexible teaching and learning from September 2020 on platforms like Microsoft Teams.
In order to achieve this the student email service was unavailable between 6-9 July 2020. Emails sent to you over these days were not delivered and the sender will have received a report to say that the email was undeliverable.
If you use an app to send and receive email on your phone, computer, or other device, you will need to remove and re-add your account. Until you re-add your account, it may appear like you are not able to send and receive email. Read below or follow these instructions to update your email apps.
If you use webmail, as of now you will be able to log in, send, and receive email as normal. Your mailbox content, including older emails and calendar items, has been migrated for you. Some content, like mailbox rules and email signatures, you will need to set up again.
Thank you for your patience while we make these improvements to our services.