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Cause for concern


Advice about how students, staff and others can raise a concern about a student or another member of the university community

Friends can be a great support network for each other and we recognise the importance and value of peer support. This is great but you should be careful not to take on more support than you can comfortably cope with and not to support someone to the detriment of your own health, wellbeing and academic engagement.  It is important to remember that you are not responsible for another person's difficulties and that you may need to encouage them to seek support through the university support services or our external support partners.  

If you are, or become, concerned about a friend or another student on your course and we would encourage you to share this concern so it can be followed up and the student offered appropriate support or advice. The university has a duty of care to our students and staff and will always follow up on a concern expressed to us through our cause for concern process. 

When you have a concern you could: 

Or

  • Contact us directly to raise this concern.  You can email, phone or call into one of our offices in Founder's West, 1st floor.

If you believe there is an immediate risk to the student or others or an emergency cause for concern please alert campus security on 01784 443063 or seek specialised external support.  More advice and contact details for specialist services are available on our emergency support pages.  

 

All concerns raised will be followed up and acted upon by a member of our team.  Please be aware that due to confidentiality we will not be able to share detail of the follow up or information about a student with you without their permission.  This means that if you contact us we will do all we can to help and support the person you've raised the concern about but we can disclose any information about the person to you.  

 

 

 

Contact us

E: wellbeing@royalholloway.ac.uk 

T: 01784 443395

T: 01784 443132

T: 01784 276757

Founder's West, room 170