Nov 18 2020

We have recently had reports of students receiving spam emails offering a bookkeeping job opportunity (a screenshot of this email can be found above).

This email is a phishing scam, and you should not respond.

If you have replied to this message, you should contact the IT Service Desk as soon as you can, by emailing itservicedeskroyalholloway.ac.uk where we can advise you on any further action you need to take.

Our IT team are working hard to stop spam attacks before they happen, and protect you online. Whilst Royal Holloway has multiple measures in place to prevent you from receiving spam emails, occasionally these attacks are very sophisticated and spam may enter into your inbox.

There are ways to reduce the risk of receiving or clicking on spam. In general you should not open messages, especially ones with attachments, from people/mail accounts you do not know or recognise. Be wary of messages that appear to be from someone you know but that are unexpected or unusual.

If you receive an email that you think is suspicious you should use the ‘report’ button in webmail, or the Outlook app. This will remove the message from your inbox, and flag it to us for review.

You can also keep up-to-date with the latest cybersecurity updates from Royal Holloway on our cybersecurity intranet pages.

If you are concerned about this email or your cybersecurity as a result of this email, please contact the IT Service Desk for advice and guidance.