Jul 18 2022

From 5pm on Thusday 21 July until 10am on Monday 25 July, we will be making upgrades to our College’s Enquiry Management System - FootPrints. This work will happen over the weekend, so that you won’t experience too much disruption.

During the upgrade there will be downtime. This means that if you have any queries during this period, you will not be able to raise enquiries through the system. You will still be able to email the relevant support mailbox for your query to be picked up after the upgrades are completed.

Here is a list of the enquiry services which will be affected:

Functional Area

Enquiry mailbox(es)

Library Customer Services

Libraryrhul.ac.uk

Library Research

rdmrhul.ac.uk and purerhul.ac.uk

IT Service Desk

itservicedeskrhul.ac.uk

Audio Visual

audiovisualrhul.ac.uk

Visitors Centre

visitorscentrerhul.ac.uk

Residential Customer Services

commercial-servicesrhul.ac.uk and customerservicesrhul.ac.uk

Educational Development

e-learningrhul.ac.uk and academic-servicesrhul.ac.uk

We’re sorry for this interruption, but services will resume as normal by 10am Monday 25 July.