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FAQs on the Industrial Action Hardship Fund


 

 

 

Who can access the Industrial Action Hardship Fund?

The Fund is available to all students who are enrolled for this academic year (2019/20).  To be eligible, your tuition fees must have been paid.

Is there a minimum/maximum amount I can claim?

The minimum claim is £5. Claims between £5 and £20 do not have to have receipts but do need a signed declaration. Claims above £20 have to be supported by a receipt or similar evidence of cost incurred. Reimbursement will be for reasonable expenses only, so costs that were necessary to enable you to attend classes, and which turned out to not have been necessary as the class didn’t go ahead because of strike action.

What can I claim for?

You can claim for expenses in the list below. Claims must be supported by receipts and the cost must have occurred on one of the days when classes were cancelled due to strike action.

1. Travel expenses for public transport.

2. Travel by car paid at 45p per mile  

3. Car parking.

4. Childcare.

How do I apply?

You can make an application for reimbursement from the fund here. You will need to send the completed form to your school helpdesk and they will complete their sections and send it to Financial Wellbeing. You will then be paid directly into your bank account within a few weeks.

Is there a deadline for applications?

All applications must be for expenses incurred as a result of industrial action in 2019/20 and must be submitted for consideration to your school helpdesk as soon as possible after the expense is incurred. Funds will be credited to your bank account.

Where can I find out more?

If you have any further queries regarding submission of an application for this fund please contact moneymatters@royalholloway.ac.uk

Will I be offered a refund for my cancelled classes?

Fees are not based on a per lecture or per tutorial basis, and they include the full range of services and support available. To seek to minimise the impact of the action on your studies we have explained to academic staff that it is expected that, on working days, activities will be delivered that will enable you to meet the learning outcomes of your course and which will ensure you are prepared for assessments and examinations in the third term. 

Throughout the strike, services such as the Library, Careers, Disability & Dyslexia Support, Student Advisory and Wellbeing, Counselling, GP Surgery, etc. will remain open and available and the overall learning objectives of the course units will be delivered.

Are these payments being funded from the Hardship Fund?

The Industrial Action Hardship Fund will be funded with pay withheld from staff who took part in the industrial action. 

If all of the money saved is not spent through the Industrial Action Hardship Fund where will it go?

Once we know how much money remains, we will consult with the Students' Union on how best to use this money for the benefit of students.