Founders with daffs

Step FOUR: submit a photo for your College Card


Find information on submitting a photo for your College card

Step four: Your College Card

Your Royal Holloway College Card is your proof of identity at Royal Holloway. It's also your access card to College buildings, your Library card, Campus Account card and your Students' Union membership card. 

For all students starting a new course, we ask that you submit a passport style photo for your College Card so we can prepare your card for you. 

For more information on what your College Card is used for, visit our College Card FAQs webpage. 

Submitting a photo 

Student starting in January 2023

You will need to email CollegeCard@royalholloway.ac.uk with a suitable photo for your College card by Thursday 15 Decemeber 2022

Once you submit your photo, our team will review your image and confirm if it has been accepted within 5 working days. You will be emailed at the start of term in January with details of how you can collect your card. 

Requirements for your photo

Your photo will need to meet the requirements below in order to be accepted. 

  • The file attachment must also be be a .JPG file. Please note, we cannot open One Drive attachments, please ensure you attach file documents only not web linked documents. 
  • Recent passport style photo of your face without any covering, unless worn for religious beliefs or medical reasons
  • Good quality colour photo with a light background
  • Portrait orientation
  • No photo filters, for example Snapchat filters 

See our Photo Selection Guide for further details. 

Receiving your College Card

We’ll email you with the details on how to collect your College card once its ready.

You’ll need to bring some photo ID with you when you come to collect your College card.

Please note, if you do not submit a photo for your College Card by the deadline, there will be a delay in you receiving your College Card. 

If you've previously studied at Royal Holloway

If you have previously studied at Royal Holloway or changed your start date, you’ll still need to submit a new passport style photo for use on your new College Card. Please note, failure to submit a photo will result in a delay in you receiving your College Card.

Completing your enrolment

Your enrolment is complete once you have carried out all four of the enrolment steps. If you would like to check the status of your enrolment you can do this by logging into Campus Connect. Click on 'Enrolment' and select ‘Start of Session Checklist’. This will show you when you have completed Online Sign-up, Tuition Fee Payment and Identity Check. 

Need help?

Visit our Frequently Asked Questions (FAQs) pages for help with any queries you may have. You will find specific FAQs about College cards.

You can also contact the Student Services Centre or your School Helpdesk for advice. 

Guides and events

You can find lots more helpful information including events on campus and the guides below on the Official Royal Holloway app

Useful links