Regulations you need to know

Okay, we get that nobody likes reading a hundred pages of legal text. Like most universities we do have some regulations though, and when you start at Royal Holloway you have to agree that you’ve read, understood and accepted all of them. Some are about your studies and some are about your behaviour more generally. We have to follow the regulations too!

We’ve picked out some of the most important rules and regulations here. Don’t forget, if you want to read the details you can find them at any time on our full College rules and regulations website.



You're here to learn, after all

Depending on what course you’re on you might have all kinds of stuff on your academic timetable: classes, lectures, seminars, field trips, experiments, all night vigils, etc. If it’s on your timetable, it’s compulsory! If you honestly can’t attend (because, say, you’re fighting off some germs) you need to let us know as soon as possible.

If you’re ill and unable to attend for more than three days you need to send us a notification of absence form.  If you’re ill for more than seven days you’ll need to see a medical practitioner.

We also expect that you’ll complete all the work that’s required of you: essays, assignments, projects and so on.  If you don’t, it might stop you being able to progress on your course.

Details of your other academic responsibilities can be found in our General Regulation 2.



A job means more money, money is good, and more job means more money! Just watch out for taking on too much of a job while you’re studying.

Getting a part-time job is a great way to earn a bit of extra money while you study, plus it could be great experience for your CV.  If you do decide to get a part-time job, though, just be careful you don’t sign up for too much.

Even if you’re not studying flat out right away, come exam season you might find you’re much busier with your studies. Regulations say you can’t work more than 20 hours a week during term-time, but even that’s quite a lot. Be sensible!

If you’re thinking about getting a part-time job at Royal Holloway, come along to our Part-Time Jobs Fair on Wednesday 28 September from 11.30am – 2.30pm in the Students’ Union building: you can meet loads of local employers and chat with our specialists at the Careers & Employability Service, who can help you find a part-time job.



Let’s make sure careless folk don’t accidentally ruin this paradise.

That’s right. You’ve seriously made it by getting in to Royal Holloway. It’s probably got one of the best university campuses in the UK, beautiful Victorian buildings, lush parkland and a lovely leafy atmosphere. A lovely, peaceful, happy community. Let's make sure we keep it that way!

You can get in serious trouble by not treating our campus with respect.  Smoking indoors?  Not allowed.  Barbecues, fireworks, open fires – not allowed.  Tampering with fire safety equipment (like, say, by covering a smoke detector) – definitely the kind of thing that can get you into serious trouble.  Be wise.

You can find out more about taking care of our campus in our General Regulations 3 and 6.



...and how we both need to take care of it.

We have to hold all kinds of information about you in order to deliver your course.  Your name, your address, that kind of thing.  We understand this is sensitive stuff, so we won’t sell it or just give it out to anyone who asks.  This is detailed in our Data Protection Policy.

It’s also important that you keep your data up-to-date with us. If you’re being paid a bursary and you change your name or your bank details, for example, you might find we’re not able to pay you if you don’t update your details. Don’t get caught out.



There to represent you - unless you don't want them to.

Our Students’ Union (SU) offers lots of great services, and is there to help represent your interests.  The SU also provides entertainment for students, runs campaigns, offers media opportunities and co-ordinates a wide range of clubs and societies.  The SU also gives you the opportunity to:

  • find work in one of the SU’s commercial venues
  • air your voice and vote at a General Meeting
  • actively take part in a campaign
  • seek advice from SU academic and welfare services
  • or run for a position yourself!

You get signed up as a member automatically when you join Royal Holloway, but you don’t have to be a member if you don’t want to be – you can opt-out at any time.  If you opt-out, you can’t stand for any SU elections or vote in any SU elections or meetings.  You can still use all the SU facilities and be a member of societies though.

The way the SU works is set out in the SU Code of Practice.



(what? This could happen)

The whole Royal Holloway team is here to make sure you have a great experience. We know we’re not perfect, though, and we recognise that sometimes things don’t work out.  Maybe something went wrong in your Hall, you didn’t get the marks you thought you deserved, or you’ve been let down by us somehow.

Before anything else, if you’ve got a problem with anything at Royal Holloway the most important thing is to talk to us about it. If we know there’s a problem, we’ll always try and help.

It might be obvious who to talk to if you’ve got a problem (like your Hall Reception to fix that whistling air conditioning unit in your room, or your academic department about a problem with your course) while other times it might be less obvious. If you don’t know who to talk to, speak to our Student Services Centre – even if they can’t help themselves they’ll know where to go. You can also email the Student Services Centre team or reach them by phone on 01784 276641.

Hopefully we’ll be able to sort your problem out informally. If things still aren’t working and you feel that have you good reasons that we should have sorted your problem out, you might need to make a formal academic appeal or complaint. You can find out more information about this process on our appeals and complaints site.