If you are paying your fees using a loan from Student Finance, you must ensure you have applied for the relevant loan in good time. It can take up to six weeks for Student Finance to process your application.

If you have confirmation from Student Finance that your loan is approved and you have completed Online Sign-up, you do not need to do anything further. We will confirm your attendance to Student Finance at the start of term (from Monday 23 September 2024) to release the payment. 

If you applied late, there may be a delay in you receiving confirmation of your loan. If this happens then it is important that you send the Student Fees team a copy of your loan entitlement letter/email as soon as you receive it.

Please note, if your loan has not been approved and depending on your loan application status, you may be required to make a payment to complete your enrolment. Please make sure that you continue to speak to Student Finance about your loan application to see if there is anything more they need from you. 

If you are an undergraduate student, it can take up to six weeks for Student Finance to process your application.

If your loan application is accepted and confirmed, you have already completed this step of enrolment. You must however, complete Online Sign-up before we confirm your attendance to the Student Loans Company. The earliest we will confirm your attendance is the first day of your course (Monday 23 September 2024). This means that your 'Start of Session checklist' card will show as incomplete until we are able to confirm your attendance (from the first day of your course). 

Undergraduate Student Finance tuition fee loans are paid directly to Royal Holloway from the Student Loans Company. If you are also receiving a Student Finance maintenance loan, this will be paid directly to you once your enrolment is complete and we have confirmed your attendance. 

If you are using the Student Finance Postgraduate Master's Loan to pay your tuition fees, you must send a copy of the approved loan confirmation to the Student Fees team before you can complete enrolment. 

You will need to send a new copy of your entitlement letter each academic year so that we can ensure that the funding agreement is still in place. We will confirm your registration at Royal Holloway to release your loan only once you have completed Online Sign-up.

The Student Loans Company will pay your Master's Loan to your bank account once you have completed all stages of enrolment and Royal Holloway has confirmed your registration on an eligible course.

You will then need to make a tuition fee payment to enrol as your tuition fees are not automatically paid to the University. For more information on how to make payment once you've received your loan, please see our how to pay your fees webpages. 

If the loan amount you are receiving each year is equal to, or more than your fees for the year, you can complete enrolment, your registration will be confirmed to the Student Loans Company and your tuition fees will be split in to three equal instalments in line with the loan payments due to you.  

If you are using a Student Finance Doctoral Loan  for your tuition fees, please make sure you have provided the Student Fees team your approved loan confirmation prior to the start of term. 

Only after you have provided confirmation to the Student Fees team and completed Online Sign-up, we will confirm your attendance to the Student Loans Company; the earliest we will do this is the first day of term. In the interim, your ‘Start of session checklist’ on Campus Connect will appear as incomplete.

You should pay for your tuition fees in full at the start of your course. As a minimum to enrol, you need to pay 50% of your total tuition fees to complete enrolment (where there is a personal fee liability on a tuition fee greater than £2000). If you're enrolling for your course in September 2024, you'll need to pay 50% of your tuition fees by Monday 23 September 2024 to complete enrolment for the 2024/25 academic year. The remaining 50% payment is due by Monday 13 January 2025.

If you are enrolling for your course in January 2025, you'll need to pay 50% of your tuition fees by Monday 13 January 2025  to complete your enrolment for the 2024/25 academic year. The remaining 50% payment is due by Monday 5 May 2025. 

The best way to make payment is online via Campus Connect. Your tuition fee invoices can be viewed and paid by logging into your Campus Connect account.

Parents and third parties wishing to pay fees on behalf of a student can do so via ePay - when making payment, it is important that the Royal Holloway student ID number is provided so we know who the payment is for. 

International students who wish to make an international bank transfer can do so via Convera GlobalPay.

Please see our pay my fees webpages for full details on all payment options.

If an embassy or an employer are paying for all or part of your tuition fee, we refer to them as your sponsor. You will need to notify us of this before enrolment by sending proof of your sponsorship to the Student Fees team. Once this has been reviewed, the Student Fees team will create an invoice to be provided to your sponsor. 

If you are anticipating receiving a scholarship in the 2024/25 academic year, we advise that you must complete Online Sign-up by 13 September 2024. Payments will be processed on 24 September 2024 and you’ll receive this in your bank account no later than 27 September 2024, as long as you have provided your bank details on Campus Connect.

If you have received a studentship offer letter from Royal Holloway, please remember to send your acceptance form to the Doctoral School so that your fees can be recorded and updated. If the studentship includes maintenance, make sure that you register your UK bank details on Campus Connect  to avoid a delay in receiving your initial payment.