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Failure to Enrol


Information for new students who are starting their studies at the College.

Enrolment must be completed by the deadline set by your school. This will either be within 14 or 21 days of the start of your programme. Otherwise, you may be at risk of having your record closed for non-enrolment.

You should aim to arrive and enrol as soon as possible at the start of term one. Failure to enrol by the deadline relevant to your course, without prior approval and in the absence of medical or other good reason, will result in you being deregistered from your course.

All new students must enrol at the start of each new academic year by completing:

  • Online sign-up 
    • This should be completed before the start of the new academic year.
  • Tuition fee payment
    • Tuition fee payment should be made by the anniversary of the course start date before you start your new year of study.
    • If your tuition fees are being paid by Student Finance, we will confirm your attendance once you have completed enrolment. The earliest we will do that is the first day of term in the new academic year.
    • If you are receiving a scholarship fee reduction this will be applied to your record for the start of term. You should continue to pay the remaining fees you owe, even if your fee reduction is not yet applied. 
  • Identity Check
    • The process for Identity Check is dependent on your nationality. For further instructions please see our webpages. The Identity check confirms your right to study with us as a UK institution.
  • Check Campus Connect ‘My Studies’ tab for your modules registrations
    • For information on how your department will register you onto your modules, please refer to your department’s handbook. If you have any queries on this, further school and department information can be found here.

What happens if I don't complete enrolment in time?

You should complete the relevant steps of your enrolment before the start of the new academic year. You should complete your identity check as soon as possible at the start of term one. Details on how to complete your identity check can be found here. We will send you an email in August to confirm instructions for completing enrolment.

If you do not enrol with the College you will not be entitled to use any College facilities, including the Computer Centre, the Library, Campus Account facilities, the Students' Union, or attend lectures and seminars. Your access to College systems may also be revoked.

Failure to enrol by the deadline relevant to your course, without prior approval and in the absence of medical or other good reason, will result in you being deregistered from your course and closure of your student record at the College. If you are sponsored by Royal Holloway for your Student Visa, this will be curtailed (cancelled and withdrawn) in line with the UK Visa and Immigration rules.

If, in exceptional circumstances, re-admission is subsequently granted you will be liable for a reinstatement fee of £300. Exceptions will only be considered where Student Administration has been informed in advance in writing of any circumstances that prevent enrolment by the specified time. Student Administration and your school will review your circumstances to ascertain whether late enrolment is viable. 

Please note that students will not be permitted to re-commence their studies and/or enrol after the deadline (14 or 21 day period) unless you have exceptionally been granted permission to enrol late by Student Administration or your School. If you are unable to return to the College within this time you may need to consider starting your studies the following academic year.

Further information can be found in our enrolment and attendance monitoring document.

Questions?

If you have any questions about the enrolment process, email the Student Services Centre.

What if I am delayed arriving in the UK?

We are excited to be able to plan for the majority of students to study on campus (Egham or London depending on your course) for courses starting September 2021. If you are able to come to campus, we expect you to attend timetabled on campus teaching in person. Being in an educational environment, attending face-to-face classes, having access to the Library, and being able to connect with your classmates will help you to succeed in your goals.

The deadline to notify us of your late arrival has now passed. If you have submitted a late arrival form already, we will contact you when this has been processed. If you have been engaging with studies online before 08/10/2021 but now need to confirm that you cannot arrive on campus as you expected by this date then please email Student-Administration@royalholloway.ac.uk . Please include in your email:

  • your student ID number;
  • full name;
  • programme of study;
  • reason you are not able to come to campus;
  • and when you will expect to arrive on campus. 

We will then need to contact your School to confirm whether you are able to continue to study online at this time.

What if I am delayed in coming to campus?

We are excited to be able to plan for the majority of students to study on campus (Egham or London depending on your course) for courses starting September 2021. If you are able to come to campus, we expect you to attend timetabled on campus teaching in person. Being in an educational environment, attending face-to-face classes, having access to the library, and being able to connect with your classmates will help you to succeed in your goals.

The deadline to notify us of your late arrival has now passed. If you have submitted a late arrival form already, we will contact you when this has been processed. If you have been engaging with studies online before 08/10/2021 but now need to confirm that you cannot arrive on campus as you expected by this date then please email Student-Administration@royalholloway.ac.uk. Please include in your email:

  • your student ID number;
  • full name;
  • programme of study;
  • reason you are not able to come to campus;
  • and when you will expect to arrive on campus. 

We will then need to contact your School to confirm whether you are able to continue to study online at this time.

School enrolment deadlines

You can find information on School enrolment deadlines below. 

School of Business and Management 

Accounting and Financial Management

Friday 8 October 2021.

Digital Innovation Management

Digital Marketing Logistics and Supply Chain - Friday 1 October 2021.

Human Resource Management and Organisational Studies

Friday 8 October 2021.

Marketing

Msc Digital Marketing - Friday 1 October 2021.

Strategy, International Business and Entrepreneurship

Friday 8 October 2021.

Professional Studies

Friday 8 October 2021.

School of Engineering, Physical and Mathematical Sciences

Computer Science

Friday 8 October 2021.

Electronic Engineering

Friday 8 October 2021.

Information Security Group

Friday 8 October 2021.

Mathematics

Friday 8 October 2021.

Physics

Friday 8 October 2021.

School of Humanities

Classics 

Friday 8 October 2021.

English

Friday 8 October 2021.

History

Friday 8 October 2021.

Modern Languages, Literatures & Cultures

Friday 8 October 2021.

School of Law and Social Sciences

Economics

Friday 8 October 2021.

Law and Criminology

Friday 8 October 2021.

Politics, International Relations and Philosophy

Friday 8 October 2021.

Social Work

Friday 8 October 2021.

School of Life Sciences and the Environment

Biological Sciences

Friday 1 October 2021.

Earth Sciences

Friday 8 October 2021.

Geography

Friday 8 October 2021.

Psychology

Friday 8 October 2021.

School of Performing and Digital Arts

Drama, Theatre and Dance

Friday 8 October 2021.

Media Arts

Friday 8 October 2021.

Music

Friday 8 October 2021.

The Doctoral School

Doctoral School

Within 21 days of the programme start date.