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Failure to Enrol

Information for new students who are starting their studies at the University

All new and current students must enrol at the start of each new academic year by completing the relevant enrolment steps. You should aim to arrive as soon as possible at the start of term and you should complete the relevant steps of your enrolment before the start of term (Monday 23 September 2024 for September 2024 starters) and at the very latest by the deadline set by your School.

Schools’ enrolment deadlines will either be 10 or 15 working days from the start of your course although some Schools have set an earlier deadline due to the intensity of the course at the start of term. See our enrolment for new students webpage for the deadline for your course. 

Consequences of not enrolling by the deadline

Failure to enrol by the deadline relevant to your course, without prior approval and in the absence of medical or other good reason, will result in you being deregistered from your course and closure of your student record. If you are sponsored by Royal Holloway for your student visa, this will be curtailed (cancelled and withdrawn) in line with the UK Visa and Immigration rules.

If you do not enrol with the University by the relevant deadline, you will not be entitled to use any campus facilities, including the Computer Centre, the Library, Campus Account facilities, the Students' Union, or attend lectures and seminars. Your access to University systems may also be revoked.

Please also note that students will not be permitted to re/commence their studies and/or enrol after the deadline (10 or 15 workings day period) unless you have exceptionally been granted permission to enrol late by Student Administration or your School. You should first contact your School to discuss this if you won’t be arriving in time for the start of term however it is unlikely that they will be able to permit a late enrolment.

If, in exceptional circumstances, re-admission is subsequently granted you will be liable for a reinstatement fee of £300. Exceptions will only be considered where Student Administration has been informed in advance, in writing of any circumstances that prevent enrolment by the specified time. Student Administration and your School will review your circumstances to ascertain whether late enrolment is viable. 

Please note that it is your responsibility to let us know if you are experiencing issues enrolling. To do this submit your enquiry through the ‘Ask a Question’ button on Ask Royal Holloway. 

If you are unable to join the University by the relevant deadline you may need to consider deferring your studies if you’re a new student or interrupting your studies if you’re a current student to the following academic year. 

If you are due to be in Halls of Residence, you should also inform Student Accommodation of your delay. 

Your late arrival and enrolment will not change your liability for tuition or accommodation fees. 

If you will be arriving before your School’s latest deadline you should continue with your enrolment steps.

 

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If you have any questions relating to enrolment you can find helpful information on Ask Royal Holloway.

Ask Royal Holloway is your go-to resource for all information whilst you are studying at Royal Holloway.

You can find hundreds of articles relating to common queries from enrolment, settling-in to university life, your results, graduation and beyond.

If your query falls outside of what's already addressed, the 'Ask a question' button at the bottom of our help pages ensures your query will reach the right team promptly, saving you time and ensuring a faster response.