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Enrolment for new students


 Find out important information on the enrolment process

Enrolment for new students

Enrolment is the process you need to complete in order to become an official Royal Holloway student. There are three steps to complete, which you can find more information on below. 

Enrol in three steps

Before you start your studies, the Student Services Centre will send you your enrolment email. The email will include your IT username and password, along with instructions on how to complete your enrolment. For students joining in September 2024, you can expect to receive your enrolment email from Tuesday 20 August 2024. This email will be sent to all students who have accepted their offer of study. 

There are three enrolment steps you need to complete before you commence your studies:

Submit a photo for your Student ID Card

In addition to the three enrolment steps, you will need to submit a photo for your Student ID Card before the deadline to ensure you will be able to collect your card during your arrival.

 

Check your enrolment status 

To check your enrolment status, log into Campus Connect. The ‘Start of Session Checklist’ card will display your current enrolment status. This checklist will update once a staff member has reviewed your record so if for example, you have submitted a identity document for review, the checklist will update once your document has been reviewed. It is likely it won't show as 'complete' until closer to the start of term. 

The checklist will continue to update closer to the start of term. You may find that there are general information messages with ‘!’. This means that the part of the checklist is not yet live. But don’t worry, over the coming weeks you will be able to see the new information and completed steps of your enrolment update.

Check the enrolment deadline for your course

The standard deadline to enrol at the University is 15 working days from the start of your course. However, some Schools have an earlier deadline due to the intensity of the course at the start of term. To check your School’s latest arrival and enrolment deadline please see the below table. 

Courses starting in September 2024
SchoolUndergraduate deadline for enrolment and arrival Postgraduate Taught deadline for enrolment and arrival

School of Business and Management

Friday 11 October 2024

Friday 4 October 2024

School of Humanities  Friday 11 October 2024 Friday 11 October 2024
School of Law and Social Sciences  Friday 11 October 2024 Friday 11 October 2024
School of Engineering, Physical and Mathematical Sciences - Computer Science Friday 4 October 2024 Friday 4 October 2024
School of Engineering, Physical and Mathematical Sciences - Electronic Engineering, Mathematics Information Security, Physics  Friday 11 October 2024 Friday 11 October 2024
School of Performing and Digital Arts Friday 11 October 2024 Friday 11 October 2024
School of Life Sciences and the Environment - Biological Sciences, Earth Sciences, Geography Friday 11 October 2024 Friday 11 October 2024
School of Life Sciences and the Environment - Psychology
Friday 11 October 2024 Friday 4 October 2024
School of Life Sciences - Health Studies (MSc Global Health: Food Security, Sustainability and Biodiversity, BSc Health Studies) Friday 4 October 2024 Friday 4 October 2024
School of Life Sciences - MSc Occupational Therapy; MSc / MA Global Health N/A Monday 30 September 2024


The enrolment deadline for postgraduate research courses is 15 working days from the course start date. 

Failure to enrol & late arrival

You should aim to arrive and enrol as soon as possible at the start of term and at the latest by your School's enrolment deadline.

If you cannot arrive by your School's deadline you may need to consider deferring your studies to the next academic year. Please note that it is your responsibility to let us know if you are experiencing issues enrolling. To do this submit your enquiry using the ‘Ask a question’ button on Ask Royal Holloway.

In some exceptional cases, and where appropriate evidence is provided before the deadline, your School along with Student Administration may temporarily accept a late arrival and enrolment. Your late arrival and enrolment will not change your liability for full tuition or accommodation fees. If you are due to be in Halls of Residence, you should also inform Student Accommodation of your delay. 

For further details, including if you are delayed coming to campus or arriving in the UK, please visit our Failure to enrol page.

 

Step One: Online Sign-up

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Step Two: Tuition Fee Payment

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Step Three: Complete an Identity Check

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Submit a photo for your Student ID card

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Failure to enrol

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If you have any questions relating to enrolment you can find helpful information on Ask Royal Holloway.

Ask Royal Holloway is your go-to resource for all information whilst you are studying at Royal Holloway.

You can find hundreds of articles relating to common queries from enrolment, settling-in to university life, your results, graduation and beyond.

If your query falls outside of what's already addressed, the 'Ask a question' button at the bottom of our help pages ensures your query will reach the right team promptly, saving you time and ensuring a faster response.