STEP two: TUITION FEE PAYMENT


Find important information about paying your tuition fees

Step two: Tuition Fee Payment

After completing Online Sign-up, you'll need to complete step two of your enrolment which is arranging a tuition fee payment for the 2022/23 academic year.

If you choose not to take a tuition fee loan you can opt to pay your tuition fees in two equal instalments. You must make a first payment of at least 50% of the tuition fee in order to complete enrolment. For September 2022 starters the first tuition fee payment to enrol must be made by Monday 19 September 2022 with the second payment due by Monday 9 January 2023. For January 2023 starters the first tuition fee payment must be made by Monday 9 January 2023 and the second payment is due by Monday 24 April 2023. For more information on how to arrange payment of tuition fees, please see the relevant section below.

The payment of tuition and accommodation fees are covered by the Student Fee Regulations. The below information is regarding tuition fees only, please see our pay my fees webpages for information about accommodation fee payments.

If you have a billing query, including a Scholarship or Bursary question the answer may be included in the Tuition Fee Operational Guidelines.

Please check our Fees and Funding Frequently Asked Questions for further advice and help with fees and funding. 

Loans

Student Finance Loan

If you are paying your fees using a loan from Student Finance, you must ensure you have applied for the relevant loan in good time. 

If you applied late, there may be a delay in you receiving confirmation of your loan. If this happens then it is important that you send the Student Fees team a copy of your loan entitlement letter/email as soon as you receive it. Please note, if your loan has not been approved and depending on your loan application status, you may be required to make a payment to complete your enrolment. Please make sure that you continue to speak to Student Finance about your loan application to see if there is anything more they need from you. 

For more information about paying your fees using Student Finance, please see our dedicated Undergraduate and Postgraduate webpages. 

Undergraduate Tuition Fee Loan

If you are an undergraduate student, it can take up to six weeks for Student Finance to process your application.

If your loan application is accepted and confirmed, then no further action is needed from you to complete this step of enrolment. You must however, complete the other steps of enrolment before we confirm your attendance to the Student Loans Company. We will confirm your attendance only once all the other steps of enrolment are complete (Online Sign-up and Identity Check) and the earliest we will confirm your attendance is the first day of your course. This means that on the 'Enrolment' tab on Campus Connect, your enrolment checklist will show as incomplete and will show as incomplete until we confirm your attendance (from the first day of your course). 

Undergraduate Student Finance tuition fee loans are paid directly to Royal Holloway from the Student Loans Company. If you are receiving a Student Finance maintenance loan, this will be paid directly to you once you have completed all steps of enrolment and we have confirmed your attendance. 

Postgraduate Masters Loan

If you are planning to use a Student Finance Postgraduate Master's Loan to pay your tuition fees, you must forward a copy of the approved loan confirmation to the Student Fees team before you can complete enrolment. We will confirm your registration at Royal Holloway to release your loan only once you have completed Online Sign-up and your Identity Check. 

The Student Loans Company will pay your Master's Loan to your bank account once you have completed all stages of enrolment and Royal Holloway has confirmed your registration on an eligible course. You will need to make a tuition fee payment in order to enrol as your tuition fees are not automatically paid to the university. For more information on how to make payment once you've received your loan, please see our how to pay your fees webpages. 

If the loan amount you are receiving each year is equal to, or more than your fees for the year you can complete enrolment, your registration will be confirmed to the Student Loans Company and your tuition fees will be split in to three equal instalments in line with the loan payments due to you.  

For more information about paying your fees using Student Finance, please see the dedicated  Postgraduate webpages.

Paying Your Own Fees

The best way to make payment is online via Campus Connect. Your tuition fees can be viewed and paid by logging into your Campus Connect account and clicking on the 'Money' tab. 

Parents and third parties wishing to pay fees on behalf of a student can do so via ePay - when making payment, it is important that the Royal Holloway student ID is provided so we know who the payment is for. 

International students who wish to make an international bank transfer can do so via Western Union.

Please see our pay my fees webpages for full details on all payment options.

Remember, you'll need to pay 50% of your tuition fees by Monday 19 September 2022 in order to complete enrolment for 2022/23 if you are a September 2022 starter. If you are starting your course in January 2023 you'll need to pay 50% of your tuition fees by Monday 9 January 2023 to complete your enrolment for 2022/23.

Sponsors

If a third party (other than Student Finance England), is paying part, or all, of your fees we must see the original letter confirming the level of your support before you start your course. Please send proof of your sponsorship to the Student Fees team. For more information about how to provide these documents to us, please see our sponsor webpages. A sponsor letter template can also be found here

Postgraduate Research Students

If you have applied for a Student Finance Doctoral Loan and are planning to use this to pay your tuition fees, please make sure you have emailed the Student Fees team your approved loan confirmation prior to the start of term. Only after you have provided confirmation to Student Fees, completed Online Sign-up and your Identity Check, will we confirm your attendance to the Student Loans Company; the earliest we will do this is the first day of term. In the interim period, your enrolment checklist on Campus Connect will appear as incomplete until a tuition fee payment has been made. 

If you have received a studentship offer letter from Royal Holloway, please remember to return your acceptance form so that your fees can be recorded and updated. If the studentship includes maintenance, make sure that you register your UK bank details on Campus Connect under the 'Money' tab to avoid a delay in receiving your initial payment. Find out more about maintenance payments

 

Step three: Complete an ID Check

Need help?

Visit our Frequently Asked Questions for help with any queries you may have. You will can find specific FAQs about Fees and Funding here.

You can also contact the Student Services Centre or your School Helpdesk for advice. 

Guides and events

You can find lots more helpful information including events on campus and the guides below on the Official Royal Holloway app

Useful links