We use cookies on this site. By browsing our site you agree to our use of cookies. Close this message Find out more

Home > IT Services > Video conferencing
More in this section Audio Visual

Video conferencing

Technical support and equipment provision for IP (H323) and ISDN (H320) video conferencing.

Support for staff and students within core hours.

Outside of core hours assistance is available by prior arrangement on a best efforts basis and may be charged.

Service hours

Core hours during term time: 0830-1800, Mon-Fri.

During other periods: 0900-1700, Mon-Fri.

Service targets

Technician will be present for at least the beginning of any connection to assess quality and make any adjustments. Then on call responding within 10 minutes during core hours. In practice emergencies are often dealt with far quicker.


Getting help

Log a call - IT Service Desk:

W: IT Service Desk

E: ITServiceDesk@rhul.ac.uk

T: (01784 41) 4321

Laptop Support and Mobile Device Clinic

IT support helpdesk,
Davison Building,
Library ground floor

Clinic Opening Times...


Comment on this page

Did you find the information you were looking for? Is there a broken link or content that needs updating? Let us know so we can improve the page.

Note: If you need further information or have a question that cannot be satisfied by this page, please call our switchboard on +44 (0)1784 434455.

This window will close when you submit your comment.

Add Your Feedback