If your problem can’t be solved by taking a look at our FAQs we’ll be happy to help.

 IT Service Desk

The IT Service Desk is open for phone calls, emails, LiveHelp chat, and in person Monday - Friday between 9am-5pm. 

You can contact us by:

Phone:                01784 41 4321

Email:                 itservicedesk@royalholloway.ac.uk

Online:               enquirymanagement.royalholloway.ac.uk

To find us, go left at the main Library desk - our support desk is just to the left of this.  

Opening hours for the summer break

From 14 June to 19 August: 

• No weekend cover at IT helpdesk in the Library 

• Normal service in the Library Monday to Friday, 9am-5pm 

• LiveHelp support between 12-5pm Monday to Friday 

LiveHelp

You can chat with a member of the IT Services team if you have an issue or question for us. We will try and resolve your problem via our instant messaging service, or start a remote session to take a look at the issue. Start a help session by clicking the button below.