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Getting help with IT


 

If your problem can’t be solved by taking a look at our FAQs we’ll be happy to help.

 

IT Service Desk

The IT Service Desk is available weekdays between 9am-5pm. You can contact us by:

Phone:                01784 41 4321

Email:                 itservicedesk@royalholloway.ac.uk

Online:               enquirymanagement.royalholloway.ac.uk

 

LiveHelp

We have recently introduced a new LiveHelp service. You can chat with a member if the IT Services team if you have an issue or question for us. We will try and resolve your problem via our instant messaging service, or start a remote session to take a look at the issue. 

Try out LiveHelp and start a help session by clicking the button below. 

LiveHelp is currently available between 10am-2pm on weekdays.

 

Start a LiveHelp Session