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Getting help with IT


 

If your problem can’t be solved by taking a look at our FAQs we’ll be happy to help.

Welcome Week

We have IT support available throughout Welcome Week.

There is an IT Support Desk in the Library in the Emily Wilding Davison Building which is open between 9am-5pm every day, including the weekend (18-19 September). 

You can also chat with us online using the button below.

IT Service Desk

The IT Service Desk is available weekdays between 9am-5pm. You can contact us by:

Phone:                01784 41 4321

Email:                 itservicedesk@royalholloway.ac.uk

Online:               enquirymanagement.royalholloway.ac.uk

LiveHelp

You can chat with a member if the IT Services team if you have an issue or question for us. We will try and resolve your problem via our instant messaging service, or start a remote session to take a look at the issue. 

Try out LiveHelp and start a help session by clicking the button below. 

LiveHelp is currently available between 9am-5pm on weekdays, and 12-5pm on weekends. 

 

Start a LiveHelp Session

Livehelp is available between 9am-5pm on weekdays and 12-5pm at weekends