About us

The Student Services Centre provides a central point of contact for enquiries and services in a way that is accessible to all. We are dedicated to responding to queries sensitively, fairly and efficiently; if we don’t have the answer to your query we'll ensure your query reaches the correct team promptly, saving you time and ensuring a faster response. 

Our friendly and knowledgeable team are committed to providing outstanding customer service to ensure our students feel supported as individuals throughout their studies at Royal Holloway.

Ask Royal Holloway is our students go-to resource for information whilst studying at Royal Holloway. Students can find hundreds of articles relating to common queries and if a query falls outside of what's already been addressed, the 'ask a question' button ensures the query will reach the right team promptly, saving time and ensuring a faster response.