About us

The Student Services Centre provides a central point of contact for enquiries and services in a way that is accessible to all. We are dedicated to responding to queries sensitively, fairly and efficiently; if we don’t have the answer to your query we'll work with you and our colleagues across the College to find the best solution.

Our friendly and knowledgeable team are committed to providing outstanding customer service to ensure our students feel supported as individuals throughout their studies at Royal Holloway.

Our Services

Most of our services are available online so you can access or request them wherever you are. You can also get advice by phoning, emailing or visiting the walk-in centre which is located on the ground floor of the Emily Wilding Davison Building. Our centre has 1-to-1 meeting rooms so you can let the team know if you would like to talk to an Advisor in private. 

If we don’t have the answer to your query, we'll signpost you to the team that can help! 

Please see all of our services below for further details.