Service Update as of 10 August 2020

On 24 March 2020, following the announcement by the UK Government regarding Coronavirus (COVID-19) we closed our walk-in centre, suspending our face-to-face service until further notice. You can contact us by email (studentservices@royalholloway.ac.uk) during our opening hours which are now Monday to Friday 10:30am to-5pm.

Our dedicated team are working to deliver our services as best as possible during this time. Please click through our key services below for information.

Royal Holloway has dedicated webpages with frequently asked questions on the College's response to COVID-19, these are updated regularly and can be accessed here.  

Who we are

The Student Services Centre provides a central point of contact for enquiries and services in a way that is accessible to all. We are dedicated to responding to queries sensitively, fairly and efficiently; if we don’t have the answer to your query we'll work with you and our colleagues across the College to find the best solution.

Our friendly and knowledgeable team are committed to providing outstanding customer service to ensure our students feel supported as individuals throughout their studies at Royal Holloway.

 

What we do

You can view below a list of some of our key services and other areas we can help you with. Click on the options for more information.