Moving into Halls


 

Starting your studies in September 2021?

We’re looking forward to welcoming you onto campus and in order to make your arrival as smooth and safe as possible we’re designing the check-in process with your safety in mind. We will be operating an extended arrivals period for Undergraduate students from Wednesday 15 September to Sunday 19 September. The Postgraduate student arrivals period will run from Friday 17 September to Sunday 19 September. And in order to maintain social distancing, we will be limiting the numbers of students arriving each day. 

You will be able to see availability and book your arrival slot as part of the Induction and Arrivals Modules on the Online Accommodation System. These Modules will be made available at the beginning of September 2021 and you will receive an email inviting you to complete the Modules when they open. Once you've completed the Induction and Arrivals Modules, you’ll be able to print your Arrival Pass and Car Parking Pass (if arriving in a private vehicle). Your room number will appear on your Arrival Pass.

Lateral Flow Testing

Everyone moving into Halls will need to have taken a lateral flow test a maximum of 24 hours before your two hour arrivals slot. You need to bring the result of your negative lateral flow test with you – this will be the text or email you receive. Please do not bring the physical lateral flow test with you. Anyone who hasn’t taken a lateral flow test a maximum of 24 hours before you arrive will be asked to take a test on arrival.

If you have any Covid-19 symptoms, please do not travel to, or arrive on campus, for your arrivals slot. Covid-19 symptoms can be found on the NHS website. If you have any Covid-19 symptoms, you will need to get a PCR test. If this comes back positive, you will need to self-isolate for 10 days and then travel to campus and move into your Hall once your isolation period has ended. If this applies to you, please email studentservices@royalholloway.ac.uk to notify us that you’ll be moving into your Hall later than planned due to self-isolation.

Face Coverings

When entering into any buildings on campus and moving around indoors, including your Hall Receptions and Hall entrances/stairways, we strongly encourage you and your family/supporters to wear a face covering.

Travelling from a red list country?

If you are travelling from or through a country on the UK Government’s list of ‘red’ countries, you are required to undertake 10 full days of ‘managed quarantine’ in hotel accommodation on arrival in the UK, even if you have been fully vaccinated (information correct as at 24 August). The cost of managed quarantine is shown on the Government website and Royal Holloway will refund up to £1,500 of this amount for eligible students. Please note, this financial support package is only available to international (including EU) fee paying students and refunds will be processed for the student only; partners, spouses and/or dependants are not covered. Full details of the eligibility criteria and the process for making a claim can be found on the Quarantine Support Package webpage.

Travelling from an amber list country?

If you are travelling from or through a country on the UK Government's list of  'amber' countries, there are different rules depending on if you are fully vaccinated or not (information correct as at 24 August). For further details on the rules, including information on approved vaccines and test to release, please see the Government's Quarantine and testing webpage.

Self-Isolation

If you need to self-isolate, you are encouraged to arrive early, so you can complete your self-isolation before the start of the academic year. On-campus accommodation and support will be available from Monday 23 August for students arriving early in the UK to complete self-isolation before the new term starts. Students booking the on-campus early arrival self-isolation package will be given a self-catered, en-suite room in a flat with other students who are also completing their self-isolation. The cost of the package is £250 and will be available to students arriving from Monday 23 August to Wednesday 1 September. At the end of the period of self-isolation, we anticipate you will be able to move into your allocated room in our Halls of Residence. To book your self-isolation accommodation, please complete the application form for self-isolation.  

Arriving after 1 September?

If you are arriving between Thursday 2 September and Tuesday 14 September, you will be able to complete your 10-day period of self-isolation staying in on-campus accommodation. Please complete the application form for self-isolation to book your self-isolation accommodation.

If you are an Undergraduate student arriving after Wednesday 15 September, or a Postgraduate student arriving after Friday 17 September, you will be able complete your 10-day self-isolation in your contracted room in Halls.

How do I book my arrivals slot?

You will be able to see availability and book your two-hour arrival slot when completing the Induction and Arrivals Modules on the Online Accommodation System. These modules will be made available at the beginning of September 2021 and you will receive an email inviting you to complete the Modules when they open.

For Undergraduate students, the two-hour long arrival slots will be available between 8am and 6pm from Wednesday 15 September to Sunday 19 September.

For Postgraduate students, the two-hour long arrival slots will be available between 8am and 6pm from Friday 17 September to Sunday 19 September.

If you've booked an early arrival self-isolation package, are taking the on-campus Pre-sessional English Language Programme, or are part of an early arrival group such as New to UK, you will not need to book an arrival slot as alternative arrangements will be in place and shared with you nearer the time.

I'm travelling from overseas and need to make travel arrangements

If you are travelling to the UK from overseas and need to book your travel arrangements before the arrival slots become available, please proceed with finalising your travel plans.

What should I do if the day I want to arrive is fully booked?

To ensure the safety of all students, we have to limit the number of people who can move into Halls within each arrival period. We appreciate your support with the adherence to guidelines and recommend you select another available slot via the online accommodation system.

If you are travelling from overseas and have already made travel arrangements but cannot book a slot to match your anticipated arrival on campus, please email the Customer Services team, to notify them of your arrival date.

What happens if I’m flying into the UK and my flight arrives outside of the available arrival slots?

If you are arriving on campus to check into Halls before 8am or after 6pm and your Hall Reception is open, please check in at your Hall Reception. If you are arriving outside of Hall Reception opening hours, you will need to check in at the College Security Office, which is located opposite the Visitors' Centre in the Founder's Building.  

How will I find out my room number?

If you are moving into Halls, you will receive an email inviting you to complete our online Induction and Arrivals Modules where you'll be able to book an arrival slot. The email will be sent at the beginning of September 2021.

You will find out your room number as you complete the Arrivals Module.

When should I pay my first instalment of accommodation fees?

The first instalment of your accommodation fees will be due on Friday 1 October 2021; you will be able to see your accommodation invoices in Campus Connect from mid-September.

Visit our webpages for information on the different payment methods available. 

What's in my room?

As a general guide, each room will have a bed with storage, wardrobe, drawers, desk, lamp, waste paper bin, chair, mattress protector, duvet and pillow.

You’ll need to bring the following items as a minimum: bed sheets, duvet cover, pillowcases and towels.

For more detailed information, please select to view the individual undergraduate or postgraduate Halls listed on the accommodation homepage.