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Privacy, data protection and cookies


Your right to privacy is important to us.

The following terms are provided to explain how we collect and use information about you so that you can make an informed choice about using the Royal Holloway intranet website.


Personal privacy and data protection

Royal Holloway, University of London is keen to strike a fair balance between your personal privacy and ensuring that you obtain full value from the products and services it provides, while ensuring that it complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Collection and use of personal data

Personal data is not stored nor captured through the Website without the prior knowledge and consent of Users.

The UK GDPR and the Data Protection Act 2018 gives you a number of rights, including the right to know what personal information Royal Holloway, University of London holds about you and the right to access this information. Please contact the College Secretary’s Office:

Read the University’s data protection policy


Cookies, and how we use them

The Royal Holloway Intranet website uses cookies, a small piece of information stored on your computer in the form of a file, to facilitate access to restricted areas and to monitor usage by tracking which URLs are accessed and the sequence in which they are accessed.


How to manage your cookies

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Usually you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.

View how to manage cookies in the most popular browsers below:


Cookies the Royal Holloway Intranet website uses:

Functional cookies


Cookies: ASP.NET_SessionId, jwplayer.volume

Cookies that ensure the user is not repeatedly presented with content they have already seen, also for video player preferences.


From /

Cookies: _ga, _gat_UA-16957033-22, _gcl_au, _gid, _dc_gtm_UA-16957033-1

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. Please see for more information on these cookies.


Analytical Cookies




Cookies: IDE

Advertising cookies on non-Google sites stored in browsers under the domain Please see the following policy from Google regarding the usage of doubleclick cookies:




Cookies: com.silverpop.iMA.page_visit, com.silverpop.iMA.session, com.silverpop.iMAWebCookie

These cookies track a user’s journey through the site if they have accessed it from one of our marketing emails. They allow us to identify whether the email marketing has been successful and of interest to the user and allow us to tailor our communications.


AddToAny / AddThis

From and

Cookies: __atuvc, __atuvs, loc, uvc

AddThis is used on some pages to provide visitors with social interaction capabilities. We have configured our AddThis button not to use non-Analytics cookies, however, it does feed into our Google Analytics data. You can increase your privacy by opting out of their advertising system (




Cookies: personalization_id

This cookie is related to Twitter integration and social sharing. Please see Twitter’s cookie policy for further information:



From and

Cookies: Fr, _fbp

This is used to track Royal Holloway advertising within Facebook. Please see Facebooks cookie policy for further information:





We embed videos from our official YouTube channel. These videos use cookies in order to recall a person’s personal preferences. To find out more regarding YouTube’s cookie policy, please see the following pages from its parent company, Google:



Cookies: _scid

This is used to track Royal Holloway advertising within Snapchat. Please see the Snap privacy policy for further information:




Cookies: TDCPM, TDID

Used to help recognise a computer or device so that relevant marketing can be delivered identify whether marketing has been successful and of interest to the user and allow us to tailor further marketing campaigns.




Cookies: uuid, mt_misc

Used to help recognise a computer or device so that relevant marketing can be delivered identify whether marketing has been successful and of interest to the user and allow us to tailor further marketing campaigns.

Please see the MediaMath privacy policy for further information:


Log files

Continuous logs are kept of requests received by the Royal Holloway Intranet website’s web servers as it is accessed. These logs are used to analyse usage of the Website.


Logs are maintained by Royal Holloway. Royal Holloway also uses Google Analytics to analyse use of its website.


Each log entry includes the internet protocol (IP) address of the client used (typically, though not necessarily, the IP address of the personal computer used), the type of client used (typically, though not necessarily, the type and version of web browser used), the URL of the page (or object) requested, the URL of the previous page (or object) requested (known as the 'referrer' and could relate to this the Royal Holloway website or another), and the reference number stored in a cookie created by the Royal Holloway website (if one exists). Royal Holloway logs additionally contain the username used to access restricted areas of its website. This username is not collected by nor shared with third parties.


Royal Holloway is only able to link log entries to individuals where it holds personal data that can be associated with log entries using IP address, username, or reference number from cookies. This is only possible in relation to users connected directly to the Royal Holloway, network (i.e. using a Royal Holloway IP address) and users using a Royal Holloway account (i.e. using a Royal Holloway username).


User names and passwords

You are solely responsible in all respects for all use of and for protecting the confidentiality of any username and passwords that may be given to you or selected by you for use on the Royal Holloway website. You may not share these with or transfer them to any third parties.


You must notify us immediately of any unauthorised use of them, or any other breach of security regarding the Royal Holloway website that comes to your attention.