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Help and support


Information about the teams committed to supporting you at Royal Holloway

Our Student Life teams are here to support  you with your health, wellbeing and experience and to help you have positive academic, personal and social experiences as a Royal Holloway student. Our Supporting You leaflet provides an overview of our teams and the support offered to all students.

Using the links below you will find details of how to access our services via drop in sessions or booking appointments, how to register for our Wellbeing on Weekdays events, and further information on each of our teams.  

University wellbeing teams are not an emergency service and are also not available 24/7.  If you require urgent or crisis support please view details of where and how to access crisis and emergency help. 

Know before you go (from Student Minds) 

Starting university can be a wonderful and exciting experience, but it can also bring its own unique challenges. It’s natural to feel nervous or overwhelmed during the first few weeks at university, and it can be a while before you feel like you’ve found your feet. Student Minds have created this helpful resource - Know before you go - to help you navigate the transition to university life.

Contacting and accessing Wellbeing services

Supporting you at Royal Holloway - How to access our wellbeing services

Worried about a student?

Advice about how students, staff, parents, and supporters can raise a concern about a student member of our university community

Supporting you in an emergency

Support in an emergency including for mental health crisis, emotional distress, illness, injuries, crime and fire.

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Supporting you with Togetherall

Togetherall is a safe, online community where people support each other anonymously to improve mental health and wellbeing

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Supporting you with the cost of learning

Tips and advice to help you manage the cost of learning

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Supporting you with wellbeing guidance

How we can support your wellbeing during your time at university

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Supporting you with your disability

We offer support to all students who have a disability, physical or mental health condition or who are neurodivergent

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Supporting your mental health & counselling

Personal & emotional support through counselling and access to specialist mental health support

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Supporting international students

Find out about visas, funding, working, life in the UK and more

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Supporting you with your finances

Having difficulties managing your money? Talk to us for financial advice and support

Supporting your faith & spirituality

Our Chaplains offer support to students & staff of any faith or belief or none

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Supporting you living in the community

Guidance on making the move from halls to home and being a good neighbour

Supporting you with living on campus

Support for students living in halls of residence

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Supporting you with an active lifestyle

Keeping active and enjoying sport

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Supporting student communities

Celebrating the diversity of our student community

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Support from the NHS

Guidance on how to register with and access support from the NHS GP

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Supporting you with your conduct

Understand our expectations about your conduct as a student and how poor conduct with be addressed

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