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Help and support

Information about the teams committed to supporting you at Royal Holloway

Our Student Life: Wellbeing & Experience teams are here to support  you with your health, wellbeing and experience and to help you have positive academic, personal and social experiences as a Royal Holloway student. 

Our Supporting You leaflet provides an overview of our teams and the support they offer all students.

Using the links below you will find details of how to access our services via drop in sessions or booking appointments, how to register for our Wellbeing on Weekdays events, and further information on each of our teams.  

University wellbeing teams are not an emergency service and are also not available 24/7.  If you require urgent or crisis support please view details of where and how to access crisis and emergency help. 

Know before you go (from Student Minds) 

Starting university can be a wonderful and exciting experience, but it can also bring its own unique challenges. It’s natural to feel nervous or overwhelmed during the first few weeks at university, and it can be a while before you feel like you’ve found your feet. Student Minds have created this helpful resource - Know before you go - to help you navigate the transition to university life.

Contacting and accessing Wellbeing services

How to access our wellbeing services - supporting you at Royal Holloway

Worried about a student?

Advice about how students, staff, parents, and supporters can raise a concern about a student member of our university community

Supporting you in an emergency

Support in an emergency including for mental health crisis, emotional distress, illness, injuries, crime and fire.

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Supporting you with Togetherall

Togetherall is a safe, online community where people support each other anonymously to improve mental health and wellbeing


Supporting you with the cost of living

Tips and advice to help you manage the cost of living

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Supporting you with wellbeing guidance

How we can support your wellbeing during your time at university

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Supporting you with your disability

We offer support to all students who have a disability, physical or mental health condition or who are neurodivergent

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Supporting you with NHS help

Guidance on how to register with and access support from the NHS GP surgery (Egham)


Supporting you through counselling

Personal and emotional support for when problems or worries impact on your studies and life

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Supporting your mental health

Support from our Mental Health Practitioners including mental health assessments

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Supporting international students

Find out about visas, funding, working, life in the UK and more


Supporting your faith & spirituality

Our Chaplains offer support to students & staff of any faith or belief or none

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Supporting you with your finances

Having difficulty managing your money? Talk to us for financial advice and support

Supporting you living in the community

Guidance on making the move from halls to home and being a good neighbour

Supporting you with your conduct

Understand our expectations around your conduct and how poor conduct will be followed up

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