Doctor with stethascope

GP Surgery

How to get routine medical help or advice at Royal Holloway

We have an on-site GP surgery for students located on Founder's East 1st floor.  This is operated and managed as a branch GP surgery of the NHS Clarence Medical Centre in Windsor and the practice team work in partnership with the university.  

Clarence Medical offer all standard National Health Service (NHS) GP services for students registered as patients.  For medical advice and updates please view the main Clarence Medical Centre website. 

Coronavirus (COVID-19) update

Due to the current pandemic the NHS have made changes to GP appointments which means there will be a full telephone triage system for all appointments until further notice.  Please look the at Clarence Medical Centre website for all the latest information and guidance for patients. 

Contact the GP surgery


Do you want advice from your GP, self help information or have an administrative request (e.g. a sick note or test results)? eConsult and get a response before the end of the next working day or sooner. Get started with eConsult. 

NHS app

The GP surgery team recommend patients download the official NHS app which supports and enhances many practice services.  On the app patients can self-register for online services including access to a summary of your medical records and the opportunity to order repeat medications.  You can download the app from the App Store or Google Play.  

First aid

The practice is an appointment led GP surgery so for first aid you should contact your School or the building first aider or campus security.  Signs are on display across campus to alert you to the closest first aider.  You can also contact the NHS on 111 for routine medical advice or triage.

Contact the GP surgery  

+44 (0) 1784 443131

Make an appointment

Find out how to access healthcare, including making an appointment and other services

Hospital staff

Register with the GP surgery

Find out how to register with Clarence Medical

Looking serious with a doctor

health advice

Read up on how to avoid common infections and stay healthy

Smiling students on a balcony

International student healthcare

Find out how to access healthcare if you're an international student

Imagine cafe with world map and students chatting using laptops