Our Counselling and Mental Health team are here to support you with your personal emotional and mental wellbeing with the aim of helping you achieve the best you can in your academic studies and social experiences.
How to contact us and register for support
I'm in distress and need urgent help and support
Security can mobilise emergency support or guidance from staff as required.
Meet the team: Counselling & Mental Health
Counselling
You will need to complete an online registration form, which only takes a few minutes, and then we can make an appointment for you. Appointments can be arranged as either face to face or on MS Teams. Please let the team know your preference so this can be accommodated.
A counselling session usually lasts 45-50 minutes. You may find one session is sufficient for your needs, or you might decide to attend further appointments. Counselling sessions are free of charge for students.
If a year of your studies takes place abroad or if you're not able to physically come in to see us, you can contact us for support over email or Teams.
Please note there are limits to the support we can offer if you are not in the UK at the time of support.
Mental Health
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The most frequent therapeutic approach offered by counselling is the 'One at a Time' (OATT) model.
Many universities have adopted this method as the most effective way to support students. It enables us to see students at the point of need rather than operate a waiting list. The counsellor will facilitate students to move forward to a solution focussed goal. This approach is based on the assumption that students have internal strengths and external resources available to them to address their problems. The opinion that counselling should always be long term has been repeatedly challenged and research indicates that 70% - 80% of clients find that a single appointment is all they need.
This is not the only approach used by the team and for students requiring ongoing support further sessions will be offered.
We are not an emergency support service and are not available 24/7. Our usual working hours are 9am - 5pm on weekdays.
Find out how to access emergency help support outside of our working hours or at the weekend.
DSA funded mental health support including Specialist Mentoring and Mental Health Adviser support is managed by the Disability & Neurodiversity team.
General support and advice on wellbeing is provided by our Wellbeing Support triage team.
Information and resources for students.