Royal Holloway has a richly diverse campus community and we understand the broad range of needs of our student population. We are strengthened by diversity, and welcome students who travel from all over the world to study here ensuring an international and multi-cultural perspective with a close knit campus community. Find out more about the support available to you and how to contact peer support networks facilitated by the Students' Union.
We are committed to supporting students from all backgrounds, to fostering an inclusive community and to work with students to understand the challenges faced by Black and Global Majority students. We continue to develop our services to ensure we understand your issues and lived experiences
Contact: Wellbeing:Support & Guidance or SU Advice Centre or Wellbeing:International Advice
Peer Support: BAME students collective
Support for care experienced students begins in advance of joining the university and prospective students should be made aware of the support we offer via the Propel website. We encourage students to get in touch with our named contact prior to arrival to ensure everything is in place with their student loan and to address any concerns they may have about transition to university. Following results and confirmation of place care experienced students are contacted to formally introduce the named contact (our Financial Advice Manager) and to arrange a meeting during their first weekend or week on campus. Follow up contact is made with anyone who has initially chosen not to engage early in term one. Interaction after this point will continue based on your personal preference but all will receive communication at key points in the year (e.g a reminder to re-apply for your student loan, or in advance of assessments and exams).
Contact: Financial Advice Manager.
A carer is someone who has a commitment to providing unpaid care to a family memer or friend who could not manage without their support. This could be because of an illness, disability, mental health condition or substance misues. Caring responsibilities can be short term (e.g supporting someone after an accident or operation) or long term (e.g assisting someone with a long term illness).
If you have responsibility as a carer we recognise that you may have a number of conflicting priorities and time pressures and may require some additional support. This could include financial help, support with managing your workload and deadlines, or even help with your own health and wellbeing.
Contact: Wellbeing: Support & Guidance and Wellbeing: Financial Advice
IRoyal Holloway is ideally placed for travelling to and from if you live in the south east of England and we provide support and opportunities to help make commuting to university an alternative to living in student accommodation. You can find more information about support if you are commuting to campus on the website.
Contact Student Wellbeing: Support & Guidance or Wellbeing: Financial Advice or SU Advice Centre
Peer support: Commuting students collective
Royal Holloway is ideally placed for travelling to and from if you live in the south east of England and we provide support and opportunities to help make commuting to university an alternative to living in student accommodation. You can find more information about support if you are commuting to campus on the website.
Contact Wellbeing: Support & Guidance or Wellbeing: Financial Advice or SU Advice Centre
Peer support: Commuting students collective
Estranged students are those who are studying without the support and / or approval of a family network. Students in this situation often have no contact at all with their family and have often removed themselves from a dysfunctional home situation. Estranged students often report feeling unacknowledged and stigmatised around their personal family circumstances. We want to ensure estranged students feel able to access support and advice at all times.
Contact: Wellbeing: Support & Guidance or Wellbeing: Financial Advice
We are one of the most international universities in the UK and students from more than 130 countries live and study here We have a dedicated international student support office who can assist with a range of queries including advice on visas, opening a bank account, working in the UK, life in the UK and much more.
Contact: Wellbeing: International Advice
Peer support: International students collective
Student life can be stressful and challenging at times and LBGTQ+ students often have additional concerns related to worries about coming out, their mental health, or reconciling their sexuality with their identity and / or gender. Our teams are here to provide support and advice and there is an active SU society and collective for peer support and social activities.
Contact: Wellbeing: Support & Guidance or SU Advice Centre or Wellbeing: Counselling
Peer Support: LGBT+ students collective
Many students chose to live in private sector housing in the local communities of Englefield Green and Egham during their time at the university. We take being a good neighbour seriously; encouraging all students living or passing through the local community to follow our Be a Good Neighbour guidelines so we are all working together to maintain a harmonious community. Our support teams are here to support you if you are living in the local community and experience issues with your neighbours, your housemates or have questions about living in the private rental sector
Information about how to Be A Good Neighbour.
Students' Union Housing Advice
Contact: Wellbeing: Community or SU Advice Centre
University is not just for school-leavers because every year, thousands of mature students who have spent a number of years outside of education, choose to develop their lives and careers by going into Higher Education. Royal Holloway has a long tradition of welcoming mature students and recognises that the experiences and expectations mature students have can differ to those who have gone to university straight from school. A mature student is officially anyone over the age of 21 and while there is no such thing as a typical mature student, they often share similar experiences and concerns.
Information for mature students
Contact: Wellbeing:Support & Guidance or Wellbeing: Financial Advice
The university is aware that legislation and case-law indicates that the univeristy may have a different duty of care towards students who are minors at the point of entry onto their courses. Our Admissions team share details of students who will be under the age of 18 at the commencement of their studies and we ask students and their parents / supporters to complete an information form which will be stored only until the student's 18th birthday. In an adult learning community we are not in a position to offer substantial extra care, support or surveillance to students under the age of majority and does not act in loco parentis (i.e we well not fulfil the duties normally undertaken by a parent). If a parent wishes for their student to receive additional care, support or oversight they must personally make arrangements and take responsbility for its provision.
Support for under 18's
For general information or questions please contact either: