The Wellbeing: Counselling team are here to support you with your personal emotional and mental wellbeing If you find yourself having difficulties you may find it helpful to speak to one of our professionally trained counsellors. We work to the British Association for Counselling and Psychotherapy (BACP) Ethical Framework for the Counselling Professions and we are a BACP accredited service.
How to contact us & make an appointment
Email our Counselling Co-ordinators Helen & Faiza to request an appointment. You will need to complete an online registration form, which only takes a few minutes, and then we can make an appointment for you.
At this time appointments are primarily offered on a digital platform but if you believe a face to face appointment would be beneficial to you please let Helen or Faiza know so this can be arranged.
A counselling session usually lasts 45-50 minutes. You may find one session is sufficient for your needs, or you might decide to attend further appointments. Counselling sessions are free of charge for students.
If a year of your studies takes place abroad or if you're not able to physically come in to see us, you can contact us for counselling support over email, MS Teams or Skype. To arrange this, please email the Counselling team.
What we do
Emotional worries can get in the way of your studies and life in general. We are open to all students and provide short term therapeutic intervention to support you in making the most of the academic, social and personal opportunities university life provides. Careful listening is the biggest part of what all counsellors do. They make sure you've defined the problem areas in your own terms, and then help you work out what you want to do next. A counsellor will never tell you what you should do, or ever make a moral decision about what you should do about any situation.
Our professionally trained counsellors help students from all backgrounds and cultures. Our counsellors strive to be anti-racist and aim to be culturally aware, to identify gaps in knowledge and unconscious bias and commit to work on this through professional and personal development. In addition to developing cultural competence our counsellors recognise the deep impact of racism on mental health. We value and respect the diversity of our student population and seek to ensure that every student, from all backgrounds and cultures, feels welcomed and supported by our team. The core team are also supported by a team of sessional counsellors who provide additional counselling sessions during peak times.
One at a Time counselling
The most frequent therapeutic approach offered by counselling is the 'One at a Time' (OATT) model. Many universities have adopted this method as the most effective way to support students. It enables us to see students at the point of need rather than operate a waiting list. The counsellor will facilitate students to move forward to a solution focussed goal. This approach is based on the assumption that students have internal strengths and external resources available to them to address their problems. The opinion that counselling should always be long term has been repeatedly challenged and research indicates that 70% - 80% of clients find that a single appointment is all they need. This is not the only approach used by the team and for students requiring ongoing support further sessions will be offered.
I'm in distress and need immediate help