IT FAQ home Keyword(s) How do I log in to Campus Connect? How do I deal with spam email? What are my (Y:) and (W:) drives? Why am I being asked to re-register my device to CampusNet? Where are the College printers? What is Moodle? How do I map a drive on Windows 10? How do I install the printer drivers for Mac? What is EndNote and how can I access it? How much printer credit do I get from the College? Can I get Office for Mac? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? Can I get Office 365 and Microsoft Teams for free? Can visitors use CampusNet? What IT support is there for disabled students? How do I restore documents to my network drives? What is OneDrive? What is Turnitin and how do I use it? What email clients are supported at Royal Holloway? How do I map a network drive on Windows 7? Can I get free antivirus for my PC or Mac? Can I print to the Royal Holloway printers from my own device? How can I install MATLAB? What is the maximum email size I can send and receive? When I try to log into my emails I get the message 'We don't recognise this User ID or password'. What should I do? Displaying 1 to 25 of 57 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support . Back to the IT Homepage.