IT FAQ home Keyword(s) How do I use WebDav? My FAQ isn't listed. How do I get help? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What IT support is there for disabled students? Why won't the VPN connect? It tells me it's connecting, but then doesn't. How do I deal with spam email? How can I install EndNote? I'm graduating soon; what will happen to my email account? How do I restore documents to my network drives? How do I set up eduroam on Linux? Is there a Moodle app? Can I get Office 365 and Microsoft Teams for free? How do I log in to Campus Connect? How do I log in to my emails? What is Eduroam and how do I use it? What do I do if I have opened an infected email attachment or clicked on spam? How can I access large format printing? What are my (Y:) and (W:) drives? Can I print single/double sided on the College printers? How can I install MATLAB? I'm getting an error message when I try and access Campus Connect. How do I fix it? What's the difference between my username, email address, and my Microsoft Office 365 ID? What email clients are supported at Royal Holloway? What is Moodle? Can I print from my Linux machine? Displaying 1 to 25 of 58 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support . Back to the IT Homepage.