IT FAQ home Keyword(s) When I try to log into my emails I get the message 'We don't recognise this User ID or password'. What should I do? What happens when I change my mobile phone? Can I scan on the University printers? How do I install Nvivo? Why am I being asked to re-register my device to CampusNet? What is Turnitin and how do I use it? How do I install ArcGIS? What are randomized MAC addresses? How can I add my email account to my phone, tablet or computer? How do I change my password? How do I map a drive on Windows 10? How do I top up my printer credit and check my balance? Can I access my email after I graduate? The CampusNet registration page doesn't appear when I try to connect. What do I do? Displaying 51 to 64 of 64 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.