IT FAQ home Keyword(s) Can I access my files off-campus? The CampusNet registration page doesn't appear when I try to connect. What do I do? Can I print to the Royal Holloway printers from home? email- separate profile for shared mailbox Host already registered message when registering my device. What should I do? Software - Which software is installed on lab PCs? CampusAnywhere (VPN) on Macs - How do I connect? How do I deal with spam email? How do I use WebDav? What is OneDrive? What is Turnitin and how do I use it? Can I print to the Royal Holloway printers from my own device? How can I install MATLAB? How much printer credit do I get from the College? What's included in Office 365 for Royal Holloway students? What is the maximum email size I can send and receive? When I try to log into my emails I get the message 'We don't recognise this User ID or password'. What should I do? Is there a Moodle app? How do I map a network drive on a Mac? My FAQ isn't listed. How do I get help? Can I get free antivirus for my PC or Mac? How much space do I get in my email inbox? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? How do I map a drive on Windows 10? I'm getting an error message when I try and access Campus Connect. How do I fix it? Displaying 26 to 50 of 72 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 You can visit us in person in the IT Support Office. Back to the IT Homepage.