IT FAQ home Keyword(s) My preferred authentication method of security methods isn't an option for my default method, what's going on? I'm about to graduate – how can I save my email data? I'm getting an error message when I try and access Campus Connect. How do I fix it? Can I get Office 365 and Microsoft Teams for free? How do I deal with spam email? How much space do I get in my email inbox? How much printer credit do I get from the University? How do I set up eduroam for Windows 10? Can I print single/double sided on the College printers? How do I change my default authentication method? What is Turnitin and how do I use it? What's included in Office 365 for Royal Holloway students? Can I access my files off-campus? My FAQ isn't listed. How do I get help? What are phishing emails? How do I install the printer drivers for Mac? Can visitors use CampusNet? What are my (Y:) and (W:) drives? How do I log in to my emails? How do I log in to Campus Connect? Can I print to the Royal Holloway printers from home? What do I do if I don't have a mobile phone or have a very old model? Can I access my email after I graduate? Why am I being asked to re-register my device to CampusNet? Software - Which software is installed on lab PCs? Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.