How do I change my password?

 

There are two main ways to change your password: by visiting royalholloway.ac.uk/myaccount, or by logging in to one of our lab PCs on campus.

When you change your password it changes across all services tied to your account. You do not need to change your password for each service (e.g. Campus Connect, email); they will all be changed regardless of which method you use.

Lab PCs

You can change your password by logging in to any of the lab PCs on campus. You will need to use your current username (in the format abcd123) and password. When you have successfully logged in press Control + Alt + Delete. This will open a menu with several options including “Change a password”. You will be asked to enter your old password and select a new one.

Password rules

Passwords must contain between 8 and 16 characters. They should not contain a space, a UK pound sign ( £ ), a quote character ( " ), a less than symbol ( < ) or any character not on a standard UK keyboard.

 

Find more details about passwords on our dedicated webpage.