Home Keyword(s) My preferred authentication method of security methods isn't an option for my default method, what's going on? Can I get Office 365 and Microsoft Teams for free? How do I deal with spam email? How much space do I get in my email inbox? How much printer credit do I get from the University? How do I set up eduroam for Windows 10? When I try to log into my emails I get the message 'We don't recognise this User ID or password'. What should I do? What happens when I change my mobile phone? Can I scan on the University printers? What are randomized MAC addresses? What do I do if I don't have a mobile phone or have a very old model? Software - Which software is installed on lab PCs? What do I do if I have opened an infected email attachment or clicked on spam? What is the maximum email size I can send and receive? Can I print from my Linux machine? How can I add my email account to my phone, tablet or computer? How do I change my password? How do I map a drive on Windows 10? Can I print to the Royal Holloway printers from my own device? How can I access large format printing? How do I access MyView? How can I install EndNote? How can I use generative AI in my studies? Why won't the VPN connect? It tells me it's connecting, but then doesn't. What is Eduroam and how do I use it? Displaying 1 to 25 of 65 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 Chat online with the IT helpdesk Back to the IT Homepage.