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Home > IT Services > Terms of Service > Scope of support
More in this section Terms of Service

Scope of support

IT Services are able to offer the following support:

  • Support for a wide range of standard windows desktop software including MS Office,  Internet Explorer, anti-virus and specialist corporate and teaching applications.
  • Support for current Windows operating systems with limited support for Vista and Mac OS.
  • Support for college funded desktop PCs, laptops and peripherals

An extensive explanation of support for every service is available from the Service Catalogue

Repairs

IT services does not fix hardware and software problems on laptops or personal PCs kept at home. However, we do have a list of local companies who offer a repair service - please call in to the Laptop & Mobile Device Support Clinic in the Bedford Library for further information or see our software and hardware page.

 

 Accessibility | Policies | Privacy | Regulations & legal | Scope of support 

 

Getting help

Log a call - IT Service Desk:

W: IT Service Desk

E: ITServiceDesk@rhul.ac.uk

T: (01784 41) 4321

Laptop Support and Mobile Device Clinic

IT support helpdesk,
Davison Building,
Library ground floor
Weekdays/Evenings/Weekends

Clinic Opening Times...

 
IT Services
 
 
 
 

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