All methods of payment can be found on our how to pay your fees webpage. Payments by third parties are strongly discouraged with the exception of official sponsors. Don’t get caught out by fraudsters! How might you get caught out? Find out here.

Tuition fees should be paid in full before the start of term. Full details of payment options and potential instalment plans can be found online here: 

For Postgraduate Research students, you are billed your 2023/24 tuition fees one month before the anniversary of your start date, so students with a September start date should pay as soon as you are billed.

You can visit: https://intranet.royalholloway.ac.uk/students/money/fees/home for further details on paying your fees.

• Account name: Royal Holloway & Bedford New College (RHBNC)
• Account number: 02325330
• Sort code: 60 07 33
• IBAN: GB82 NWBK 6007 3302 3253 30
• BIC(SWIFT): NWBK GB 2L
• Bank Address: National Westminster Bank plc, 50 High Street, Egham, Surrey TW20 9EU, UK

Convera is for international students who wish to pay fees from their home country and in their home currency.

If you are paying your own fees, they should be paid in full before the start of your studies. If you choose not to take a tuition fee loan, Royal Holloway offers the option to pay tuition fees in two equal installments (when the personal fee liability on a tuition fee is greater than £2000). You'll need to pay at least 50% of the tuition fee in order to complete enrolment.

• For students enrolling in September 2023, the first tuition fee payment must be made by Monday 18 September 2023, with the second payment due by Monday 8 January 2024. Please note, no further instalment plans can be offered to complete enrolment as per the Student Fee Regulations.
• For students enrolling in January 2024, the first tuition fee payment must be made by Monday 8 January 2024, with the second payment due by Monday 29 April 2024. Please note, no further instalment plans can be offered to complete enrolment as per the Student Fee Regulations.

For Postgraduate Research students, you are billed your 2023/24 tuition fees one month before the anniversary of your start date, so students with a September start date should pay as soon as you are billed.

We do not offer a discount on paying your tuition fees in full early.

In the first instance you need to contact Student Finance to find out why your loan has not been approved. Please note it can take up to six weeks for your application to be processed by Student Finance. Please ensure that you have submitted all the required evidence to Student Finance. Please check your Student Finance portal to see if they require anything further.

If you do not have an approved loan by enrolment, you will need to contact the Student Fees team. Depending on the application status you may be required to make a payment to enrol which would be refunded once your loan is approved.

Please email student-fees@rhul.ac.uk with the following information: 

• The date you posted your application to Student Finance and your Customer Reference Number if you have received one
• Did you apply to Student Finance as a UK student or as an EU student – was your application online or on a paper based application posted to Student Finance
• The amount of loan you have applied for
• Your age
• Did you leave school or sixth form this year
• Have you studied at University level before either in the UK or in another country  – what qualification did you obtain
• Do you hold a UK passport – if not what passport do you hold
• Do you have Settled or Pre Settled status under the EU Settlement Scheme or are you an Irish citizen.
• Where have you been living for 3 continuous years before the first day of your course, apart from temporary absences such as going on holiday
• Where were you living on Friday 1 September 2023

Please email the Student Fees team at student-fees@rhul.ac.uk with the following information: 

• The date that you applied to Student Finance and your Customer Reference Number if you have one or provide evidence of application
• The amount of loan you have applied for
• Your age
• Whether you have studied at university level before either in the UK or your home country
• What passport you hold - UK or for another country?
• Whether you have been residing continuously in the UK or an EU country during the last 3 years - please advise the country of residence.

Please forward your approved loan paperwork from Student Finance to the Student Fees team. Once this is received, we will be able to set up a payment plan in line with the dates you receive payments from Student Finance as long as your loan covers your tuition fees. If there is a shortfall you will be required to make a payment to enrol.

Please note with a Postgraduate or Doctoral Loan, Student Finance pay the money directly to your bank account and not to Royal Holloway. You will need to make payment to us once you receive your payments from Student Finance.

You will need to forward a new copy of your entitlement letter each academic year to ensure the funding agreement is still in place.

Please forward your approved loan paperwork from Student Finance to student-fees@rhul.ac.uk along with whether you have you completed any enrolment steps with the other university or have attended any classes. We will be able to confirm if we can enrol you based on your approved loan for another university. 

Your attendance can only be confirmed once you have completed your enrolment, which includes Online Sign-up, (completing an ID check for new students only) and paid all outstanding invoices from your prior year of study - this includes Summer or Winter Vacation Assessment fees. Please check the Start of Session Checklist in Campus Connect to ensure you have completed all aspects of enrolment. If all of the above is completed, then your attendance should be confirmed automatically during the first week of term. 

Yes, you need to apply each year for Student Finance funding, it is not automatically rolled over. For further guidance, please see our Student Finance webpages. 

Please forward your approved loan letter from SAAS to student-fees@rhul.ac.uk and we will be able to confirm if we can enrol you based on your letter. 

New students: 

If you are a new student, your maintenance loan is not paid to you until your attendance has been confirmed. This will be done once you have fully completed enrolment including your ID check. As long as you have an approved loan for Royal Holloway and have green ticks on your Start of Session Checklist, your attendance should automatically be confirmed during the first week of term. Please check you have advised Student Finance of your nominated bank account details and that you have a valid National Insurance Number where appropriate. If it is after the first week of term or it concerns your National Insurance Number, please contact us at student-fees@rhul.ac.uk. 

Continuing students: 

If you are a returning student, please ensure you have an approved tuition fee loan, have completed your Online Sign-up and settled any overdue fees from the prior year. Please contact us at student-fees@rhul.ac.uk if you have outstanding fees to settle as this will delay your attendance being confirmed and the release of your maintenance loan.

If you are a new student and believe your fee status has been incorrectly classified, you should not complete your Online Sign-up and should instead complete the Admissions Enquiry Form to dispute your fee status.

Please contact the International Funding Coordinator at usloans@rhul.ac.uk who will be able to guide you.

Your Alumni discount may not show on your Campus Connect account yet but please don’t worry. There are a few stages that need to be completed to reflect this. If your Alumni discount has not been applied by the start of your course, please contact the Student Services Centre team. You should continue to make payment of your tuition fees, less the discount amount. This should be reflected in your offer letter.

For details about the Alumni discount and who it applies to please see our webpages for further information. Please note that tuition fee discounts cannot be used in conjunction with the Principal's Masters Scholarship or CPD courses. Other exemptions apply, please see our scholarships terms and conditions.

For details about the Alumni discount and who it applies to please see our webpages for further information. Please note that tuition fee discounts cannot be used in conjunction with the Principal's Masters Scholarship or CPD courses. Other exemptions apply, please see our scholarships terms and conditions.

Your Alumni discount may not be shown on your Campus Connect account yet but please don’t worry. There are a few stages that need to be completed to reflect this. If your Alumni discount has not been applied by the first week of term please contact the Student Services Centre team. You should continue to make payment of your tuition fees, less the discount amount. This should be reflected in your offer letter.

If you are expecting to receive a scholarship award to reduce your tuition fee and it is not showing on your Campus Connect account yet but please don’t worry. There are a few stages that need to be completed to reflect this. If your Alumni discount has not been applied by the first week of term please contact the Student Services Centre. You should continue to make payment of your tuition fees, less the discount amount. If there are any other errors with your billing please contact the Student Services Centre.

For new students your tuition fees for your first year of study will be as on your offer letter. 

For continuing students your billing will show on your Campus Connect account.

For more information about how billing is applied to your account please see our Tuition Fee Operational Guidelines on our regulations webpages under Student Fees.

You will need to provide a letter from your sponsor/employer confirming they are paying your fees. Please see the Sponsor Template for details required. 

You will need to provide a letter from your sponsor/employer confirming they are paying your fees for each year of study and email this to the Student Fees team quoting your student ID number.

Scholarships

If you are anticipating receiving a scholarship in 2023/24, we advise waiting to complete Online Sign-up until one week before your porgamme starts as your scholarship won't have been applied before this date.

Further information on scholarships can be found online: www.royalholloway.ac.uk/studying-here/fees-and-funding/postgraduate/scholarships. 

New students:

New students will be able to download an invoice from Campus Connect once they have you have received your IT account credentials in your enrolment email.

Continuing students:

Returning students can download an invoice from Campus Connect.

The tuition fee loan for undergraduate students is paid directly to the University, the maintenance loan is paid in to the student’s personal bank account once they have completed enrolment and the University has confirmed their attendance to Student Finance.

You need to go to the 'Money' tab in Campus Connect to input your bank details. An email will be sent to your Royal Holloway email address confirming your bank details have been updated, once you have received this you do not need to take any further action. 

Enquiries regarding the issue of CAS letters, fee status enquiries and information requests from prospective students are dealt with by the Admissions team and should be submitted to them via the Admissions Enquiry Form (royalholloway.ac.uk). 

Due to the busy time of the academic year we will be unable to process any refunds until mid-November. Please email the Student Fees team at the beginning of November to request your refund.

We will confirm your attendance to Student Finance once you have completed all steps of enrolment. The earliest this will happen is the first day of your degree course. Once confirmation of your attendance has been sent to Student Finance by Royal Holloway, it will take up to three days for your loan to be released to you.

If you're a Home undergraduate student, you can apply for a tuition fee loan via the Student Finance website.

If you're postgraduate student, you can also apply for a Masters Loan via the Student Finance website.

For more information, please see our dedicated Student Finance webpages.

Royal Holloway alumni who continue their studies with us at postgraduate level automatically receive a 15% discount on tuition fees for the first year of study. We expect this to be visable on Campus Connect by the start of the new academic year, Monday 18 September 2023 or Monday 8 January 2024. 

If you have graduated from another University of London institution you can receive a 10% discount on tuition fees (exemptions apply, see our scholarships terms and conditions).

On all of the above there is no need to apply and the discount applies for first year of study.

Yes, for more information about the implications of changing your mode of study, please contact Student Finance.

Once your School has agreed a change of mode and the form has been submitted and accepted by Student Administration, Royal Holloway will submit a change of circumstances form to Student Finance. 

Any enquiries regarding the amount you have been billed need to be forwarded to the Student Administration team at studentservices@royalholloway.ac.uk. The Student Fees team does not have direct access to update your fee billings or your invoice.