Supporting you outside working hours

Find out how to get support during a crisis outside working hours

Outside working hours, you have a range of options to seek help if you are in crisis:

Campus Security - 01784 443888

Available 24 hours a day, 7 days a week and can arrange help for a wide range of issues.

If you are on campus and you need help with an emergency, please call Security on 01784 443888 – they will help to direct the emergency services when they arrive.

NHS 111

General health advice and support over the telephone. They will triage the issue and mobilise an emergency response if needed.

St Peter's Hospital, Chertsey - 01932 872000

24-hour emergency departments service and a specialist Psychiatric Liaison Officer available at all times. 

Surrey & Borders: Crisis Mental Health Helpline - 0800 915 4644

The helpline is available 24 hours a day, every day of the year for mental health support with a trained member of staff who will crisis assess the situation.

Samaritans - 116 123

Emotional support over the telephone at all times.

Safe Haven (Woking)

  • Drop in service


From 1 April 2023, Woking Safe Haven is open 6pm-11pm, 365 days a year including bank holidays

If you require support from a Safe Haven during the day on a weekend, the Aldershot Safe Haven Opens from 6pm-11pm, Monday to Friday and 12.30pm-11pm on weekends and bank holidays

  • Virtual Safe Haven

The virtual Safe Haven offers crisis support virtually. To access the service, please using the link:

This virtual service is available from 6pm to 11pm, 365 days a year.

Papyrus - 0800 068 41 41 / 07786 209697

If you are at risk of suicide or are worried about a young person at risk of suicide. It is open 9am - 10pm (Mon - Fri); 2pm - 10pm (weekends and bank holidays).

London Nightline - 020 7 631 0101

Confidential and anonymous listening and practical information run by students for students. On their website you can find other contact methods including SMS, email and Skype.

Hub of Hope

Using your postcode in the search box you can identify all the local mental health services near to wherever you are in the UK.

Charlie Waller Memorial Trust

CWMT encourages open discussion of mental health and wellbeing. They are not a helpline, but have many resources you will find useful.


 If you are contemplating suicide, or a friend is contemplating suicide, please seek urgent emergency assistance immediately.

Contact us

By email:

  • Manned 9am-5pm, Monday to Friday

By phone:

  • 01784 276886
  • Manned 10am-4pm, Tuesday to Thursday

In person:

  • Visit our helpdesk in room S-105, Founder's South Tower
  • Open 10am-4pm on Tuesdays