Doctoral School Helpdesk


 The Doctoral School Helpdesk in Founders South Tower is closed for face-to-face queries for the time being.  However our friendly and knowledgeable Helpdesk team is still here to support you online: 

Visit the Doctoral School microsite

There is a wealth of information on the Doctoral School microsite and in the PGR student handbook so you may well be able to find the answer to your query there.

Email us

Contact us at and we will aim to respond as soon as possible

Make an appointment to speak with one of the Doctoral School team online

  • Complete the short appointment request form  - so that we can make sure you speak with the most appropriate person in the Doctoral School team.
  • Appointments can take place between 9am - 5pm, Monday to Friday.  Please indicate on the request form which days / times would suit you best and we will try to accommodate your preferences where possible.
  • You will be sent a MS Teams meeting request so that you can talk to the approprate member of staff online via video link at the agreed time.

Come to one of our virtual drop in sessions

We are trialling public MS Teams drop-in sessions so that you can talk to one of our Doctoral School team online.

They will take place 21 September to 2 October at the following times:

Monday 2 - 3pm
Tuesday 11am - 12pm
Wednesday 2 - 3pm
Thursday 11am - 12pm
Friday 2 - 3pm

How do you join the meeting?

Click on the following link: Join Microsoft Teams Meeting


Please note:

  • These sessions are public so other students will be able to hear your question and the response if they have clicked on the link at the same time. 
  • We would therefore recommend that you use these drop in sessions for quick, general queries.
  • If you would like to speak with one of our team about a specific matter which is private, we would recommend that you request an individual online appointment
  • We would also recommend an individual online appointment for any matter which is likely to be complicated.
  • An email query to is of course another option, if you do not mind whether you speak with one of the team. 



Contact us


Quick link

Request an online appointment with the Doctoral School

Find out more about what the Doctoral School can help you with