Student completing enrolment during Welcome Week

Download a Student Status Certificate


Prove that you're a student at Royal Holloway with a Student Status Certificate

If you need to prove that you are currently a student at Royal Holloway, all you need to do is download your Student Status Certificate from the ‘Student Status Certificate’ card of your Campus Connect account. It’s that simple!

What is a Student Status Certificate?

Your Student Status Certificate is an official document from the University which confirms your enrolment as a student at Royal Holloway. The certificate will confirm your personal details (full name, date of birth, personal and home address) as well as your study details (programme of study, level of study, length of study, programme start date and programme end date).

The certificates most common uses are:

  • to apply for council tax exemption
  • evidence of UK residence for the EU Settlement Scheme
  • to open a bank account
  • police registration
  • to show a financial sponsor
  • to show a landlord when renting accommodation
  • applying for settled status in the UK
  • to provide to an employer for an internship abroad
  • to apply for a Visitor visa for the purpose of resitting your exams

How to download your Student Status Certificate

To view and print your Student Status Certificate:

  1. Log on to Campus Connect
  2. Click on the ‘Student Status Certificate’ card
  3. Click on ‘Download your student status certificate’ and then click on the 'Download' button. You will be able to download the document from here if you are eligible.

If you need to print your Certificate, make sure you use a colour printer.

Why can't I download my certificate?

I'm a new student

In order to download your Student Status Certificate you will need to have:

We cannot provide proof of your student status before the commencement of your studies. You can use your offer of study letter from Admissions (admissions@rhul.ac.uk) for proof that you have been offered a place of study at Royal Holloway.

I'm a continuing Undergraduate or Postgraduate Taught student

In order to download your Student Status Certificate you will need to have:

Please note, you will lose access to this document once you reach your reach your expected end date, which will be before your results are released. Your expected end date can be found on the front of your Student ID Card.

I'm a Postgraduate Research student

In order to download your Student Status Certificate, regardless of when you started your studies, you will need to complete the below steps at the start of each new academic year (September): 

Please note, once you have submitted your thesis, you will lose access to the downloadable document on Campus Connect and will need to contact the Doctoral School.

I'm on a Year in Business or Study Abroad this academic year

If you're on year in business or studying abroad, you will not have access to your downloadable Student Status Certificate on Campus Connect. If you require a copy of your Student Status Certificate, please complete the Student Status Certificate request form.

Please note, you will need to have completed Online Sign-up & paid any outstanding fees before we can issue you with this document.

I've interrupted my studies

If you have interrupted your studies you will not be able to access the downloadable Student Status Certificate.

If you are on a period of interruption and are a Undergraduate or Postgraduate Taught student and require a Student Status Certificate, please complete the online request form.

 

If you are on a period of interruption and are a Postgraduate Research student and require a Student Status Certificate, please contact the Doctoral School

FAQ's

I need a letter with information that isn’t included in the Student Status Certificate

If you require additional information that is not currently included on your Student Status Certificate, please complete the Student Status Certificate request form.

Can I get a Student Status Certificate for my previous programme of study?

No, the Student Status Certificate is only available for your current programme of study. If you studied a previous programme at Royal Holloway and need evidence of this, you can order a Proof of Study Letter from our Online Store.

Can I get a Student Status Certificate for a previous academic year?

The start and end date of your programme of study is stated on your Student Status Certificate. This is confirmation of your studies during previous academic year(s).

Can I get my Student Status Certificate to be addressed to a specific person or organisation, such as another university or an embassy?

We are unable to address the Student Status Certificate to any person or organisation but you can give your downloadable document to them and should the organisation or third party wish to verify the authenticity of the document, they can send a scan of the document you have issued them with and we would be happy to assist.

If you are studying at Royal Holloway on a student visa and want to travel to Europe whilst you are here, you can request a Schengen Visa Letter which can be addressed to the relevant Embassy or Visa Application Centre.

Can I request a Student Status Certificate with a signed and sealed envelope?

We can on request provide a signed and sealed envelope at no extra charge if we are satisfied that it is to support the requirements of an official application. If you require a Student Status Certificate to be sent to a third party in a signed and sealed envelope, please contact the Student Services Centre

I have completed my programme of study, but I am still waiting for my results. What can I do?

If you have completed your program of study but you are still waiting for your results, you can request a Results Pending Letter as confirmation of your studies at Royal Holloway.

I have sourced an internship abroad and need to confirm my student status to the internship provider

You will be able to verify your student status via the Student Status Certificate which lists your programme’s start and end date. Please note that internships overlapping with Royal Holloway official term-times must be limited to a maximum of 20 working hours per week during term-time, as per University regulations. For any queries regarding internships, please contact the Careers Service.

The address on my Student Status Certificate is incorrect

If your personal (term-time) or forwarding address is incorrect, you can update these details in Campus Connect by following these instructions:

  1. Log into Campus Connect
  2. Go to the Personal Details card
  3. Click on ‘Addresses'
  4. Click on the '+' to add the correct address
  5. Click 'Save'

 

How long will it take to get my Student Status Certificate? 

  • If you are eligible for the downloadable document, you can download it immediately. 
  • If you are requesting your Student Status Certificate because your downloadable document isn't available or you are requesting additional information the turnaround time is 3-5 working days