Need to prove you're a student at Royal Holloway?
You can easily download your Student Status Certificate from your Campus Connect account. Just log in, find the ‘Student Status Certificate’ card (on the Documents tab) and click 'Download your student status certificate' and then 'Download'.
What is a Student Status Certificate?
It’s an official document from Royal Holloway that confirms you’re currently enrolled as a student. It includes:
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Your full name and date of birth
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Your home and term-time addresses
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Details about your course: name, level, start and end dates
When might you need it?
You can use your certificate for things like:
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Applying for council tax exemption
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Proving UK residence for the EU Settlement Scheme
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Opening a bank account
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Police registration
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Showing proof of study to a landlord or sponsor
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Applying for Settled Status in the UK
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Providing proof to an employer (e.g. for an internship)
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Applying for a Visitor visa to resit exams
How to download your certificate
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Log-in to Campus Connect
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Click on the ‘Student Status Certificate’ card (available under the 'Documents' tab)
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Click on the drop-down 'Download your student status certificate'
- Click the ‘Download’ button.
If you need a printed copy, make sure to use a colour printer.
Why can't I download my certificate?
Before you can access your Student Status Certificate, you must have completed enrolment for the current academic year. This includes:
- Online Sign-up
- Arranging your tuition fees
- Completing an Identity Check
We can’t issue a certificate before your course officially starts.
If you need to prove you've been offered a place before then, you can use your offer letter from Admissions.
Before you can access your Student Status Certificate, you must have completed enrolment for the current academic year. This includes:
- Online Sign-up
- Arranging your tuition fees
Please note, you will lose access to this document once you reach your reach your expected end date, which will be before your results are released. Your expected end date can be found on the front of your Student ID Card.
Before you can access your Student Status Certificate, you must have completed enrolment in September each year. This includes:
- Online Sign-up
- Arranging your tuition fees
Please note, once you have submitted your thesis, you will lose access to the downloadable document on Campus Connect and will need to contact the Doctoral School.
If you're on year in business or studying abroad, you will not be able to download the Student Status Certificate on Campus Connect but you are eligible for one providing you complete enrolment for the current academic year - this includes completing:
- Online Sign-up
- Arranging your tuition fees (if any fees are due)
To request a Student Status Certificate, please complete the Student Status Certificate request form.
If you've currently interrupted your studies, you will not be able to download the Student Status Certificate on Campus Connect but you are eligible for one. To request a Student Status Certificate, please complete the Student Status Certificate request form.
If you are a Postgraduate Research student and have interrupted your studies, you should contact the Doctoral School to request a Student Status Certificate.
FAQ's
If you require additional information that is not currently included on your Student Status Certificate, please complete the Student Status Certificate request form.
No, the Student Status Certificate is only available for your current programme of study. If you studied a previous programme at Royal Holloway and need evidence of this, you can order a Proof of Study Letter from our Online Store.
The start and end date of your programme of study is stated on your Student Status Certificate. This is confirmation of your studies during previous academic year(s).
We are unable to address the Student Status Certificate to any person or organisation but you can give your downloadable document to them and should the organisation or third party wish to verify the authenticity of the document, they can send a scan of the document you have issued them with and we would be happy to assist.
If you are studying at Royal Holloway on a student visa and want to travel to Europe whilst you are here, you can request a Schengen Visa Letter which can be addressed to the relevant Embassy or Visa Application Centre.
We can, on request, provide a signed and sealed envelope at no extra charge if we are satisfied that it is to support the requirements of an official application. If you require a Student Status Certificate to be sent to a third party in a signed and sealed envelope, please contact the Student Services Centre.
If you have completed your program of study but you are still waiting for your results, you can request a Results Pending Letter as confirmation of your studies at Royal Holloway.
You will be able to verify your student status via the Student Status Certificate which lists your programme’s start and end date. Please note that internships overlapping with Royal Holloway official term-times must be limited to a maximum of 20 working hours per week during term-time, as per University regulations. For any queries regarding internships, please contact the Careers Service.
If your personal (term-time) or forwarding address is incorrect, you can update these details in Campus Connect by following these instructions:
- Log into Campus Connect
- Go to the Personal Details card
- Click on ‘Addresses'
- Click on the '+' to add the correct address
- Click 'Save'