Student completing enrolment during Welcome Week

Download a Student Status Certificate


Prove that you're a student at Royal Holloway with a Student Status Certificate

If you need to prove that you are currently a student at Royal Holloway, all you need to do is download your Student Status Certificate from the ‘Enrolment’ tab of your Campus Connect account. It’s that simple!

What is a Student Status Certificate?

Your Student Status Certificate is an official document from the College which confirms your enrolment as a student at Royal Holloway. The certificate will confirm your personal details (full name, date of birth, personal and home address) as well as your study details (programme of study, level of study, length of study, programme start date and programme end date).

The certificates most common uses are:

How to download your Student Status Certificate

To view and print your Student Status Certificate:

  1. Log on to Campus Connect
  2. Click on the ‘Enrolment’ tab
  3. Click ‘download’ in the Student Status Certificate section

If you need to print your Certificate, make sure you use a colour printer.

Why can't I download my certificate?

I'm a new student

In order to download your Student Status Certificate you will need to have:

We cannot provide proof of your student status before the commencement of your studies. You can use your offer of study letter from Admissions for proof that you have been offered a place of study at Royal Holloway.

I'm a continuing Undergraduate or Postgraduate Taught student

In order to download your Student Status Certificate you will need to have:

Please note, you will lose access to this document once you reach your reach your expected end date, which will be before your results are released. Your expected end date can be found on the front of your College Card.

I'm a Postgraduate Research student

In order to download your Student Status Certificate, regardless of when you started your studies, you will need to complete the below steps at the start of each new academic year (September): 

Please note, once you have submitted your thesis, you will lose access to the downloadable document on Campus Connect and will need to contact the Doctoral School.

I'm a Pre-sessional English Language student

In order to download your Student Status Certificate you will need to have:

Please note, you will be unable to access your Student Status Certificate in the period between the end of your Pre-sessional English Langauage and the commencement of your main programme of study and you will need to complete all enrolment steps before you can access your main Student Status Certificate for your main programme

I'm on a Year in Business or Study Abroad 

If you're on year in business or studying abroad, you will not have access to your downloadable Student Status Certificate on Campus Connect. If you require a copy of your Student Status Certificate, please contact the Student Services Centre.

Please note, you will need to have completed OLSU & paid any outstanding fees before we can issue you with this document.

I've interrupted my studies

If you have interrupted your studies you will lose access to your downloadable Student Status Certificate.

If you're an Undergraduate or Postgraduate Taught student and require a Student Status Certificate, please contact the Student Services Centre.

If you're Postgraduate Research student and require a Student Status Certificate, please contact the Doctoral School

FAQ's

I need a letter with information that isn’t included in the Student Status Certificate

If you require additional information that is not currently included on your Student Status Certificate, please contact the Student Services Centre and we will advise if it possible to include this information. 

Can I get a Student Status Certificate for my previous programme of study?

No, the Student Status Certificate is only available for your current programme of study. If you studied a previous programme at Royal Holloway and need evidence of this, you can order a Proof of Study Letter from our Online Store.

Can I get a Student Status Certificate for a previous academic year?

The start and end date of your programme of study is stated on your Student Status Certificate. This is confirmation of your studies during the previous academic year(s).

Can I get my Student Status Certificate to be addressed to a specific person or organisation, such as another university or an embassy?

No, we are unable to address the SSCert to any person or organisation but you can give your downloadable document to them and should the organisation or third party wish to verify the authenticity of the document, they can send a scan of the document you have issued them with and we would be happy to assist. [separate para] If you are studying at Royal Holloway on a student visa and want to travel to Europe whilst you are here, you can request a Schengen Visa Letter which can be addressed to the relevant Embassy or Visa Application Centre.

Can I request a Student Status Certificate with a signed and sealed envelope?

We can on request provide a signed and sealed envelope at no extra charge if we are satisfied that it is to support the requirements of an official application. If you require a Student Status Certificate to be sent to a third party in a signed and sealed envelope, please contact the Student Services Centre

I have completed my programme of study, but I am still waiting for my results. What can I do?

If you have completed your program of study but you are still waiting for your results, you can request a Results Pending Letter as confirmation of your studies at Royal Holloway.

The address on my Student Status Certificate is incorrect

If your personal or forwarding address is incorrect, you can update these details in Campus Connect by following these instructions:

  1. Log into Campus Connect
  2. Go to the My personal details tab
  3. Click on ‘My contact details'
  4. Click on 'Update Your Address'
  5. Overtype any corrections and then click 'save'.

 

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