The Students' Union Advice Centre offers students confidential, independent advice. They also run preventative outreach and information campaigns, like their current 'Student Rights' article series collaboration with their Sabbatical Officers.
The two main areas students use the Advice Centre for are academic issues and private housing advice. While schools can deal with most of the students’ issues, sometimes students require confidential and independent advice and support, and so they can offer to:
- Prepare students for hearings when they receive an academic misconduct allegation and accompany them to the hearing
- Guide and support them in making complaints if they cannot informally resolve them
- Support them with responding to sanctions or a letter of termination
- Help prepare them for an academic meeting or accompany them to it
- Guide them in making an Extenuating Circumstances application
- Help them with next steps if they have to leave university e.g. housing, finances
Other key areas they cover:
- Consumer
- Employment
- Health & Wellbeing (if student needs a service independent from the college)