Supporting you

Find out the support services Royal Holloway offers its PGR students

You have several options open to get support during working hours

Doctoral School

If you are struggling and you’d like to discuss what support the Doctoral School can offer, please contact us. 

  • By email: - manned 9am-5pm Monday to Friday
  • By phone: 01784 276886 - manned 10am-4pm, Tuesday to Thursday. You can leave a voicemail outside these times and a member of the team will get back to you as soon as possible afterwards.
  • In person: visit our helpdesk in room S-105, Founder's South Tower on Tuesdays between 10am-4pm.
  • Book an appointment to speak to a specialist by completing this form

Wellbeing: Support & Guidance

Wellbeing offers non-clinical advice and guidance to students. They co-ordinate the right support or signpost / refer you to others within the department for longer term or more specialised support. You can also contact them if you are concerned about another student so the right person can reach out to offer support and guidance to them. To seek support, please contact the advisers by email.

Student Advisory & Wellbeing induction



Wellbeing: Financial Advice

Financial Advice offers advice and guidance on a variety of financial matters to students. For more information, you can email them.

International Student Support

The team offers advice on visa and immigration information. For more information, please contact them.

GP Surgery

Royal Holloway's on-site GP surgery for students, operated and managed as a branch GP surgery of the NHS Clarence Medical Centre in Windsor. Appointments with the GP surgery can sometimes be arranged at short notice in an emergency via the reception team. To contact them, please email or call +44 (0) 1784 443131.

Disability & Neurodiversity Services

The DNS offers clinical support for students. Please contact the DNS for further guidance on the support they can provide.

If you are registered with DNS, you can discuss reasonable adjustments for your viva with them.


Primary Care Mental Health Practitioners

The Primary Care Mental Health Practitioners offer specialised mental health support for students. Please contact the team for further guidance on the support they can provide.

Student Counselling

Student Counselling offers counselling or therapeutic interventions to students. The Counselling service usually reserves a session every working day in term time for students in immediate distress. Counselling is highly confidential, but the service reserves the right to mobilise other support if someone’s life or health is in immediate danger. If you would like counselling, please contact Student Counselling to register and book an appointment with a counsellor.

Multifaith Chaplaincy

 The chaplains work with students and staff of any faith or none. Please contact Revd Dr OrionFr JohnMr Shaikh or Ms Jackie Barber for more information on the support the Multifaith Chaplaincy can offer.


If you are contemplating suicide, or a friend is contemplating suicide, please seek urgent emergency assistance immediately.

Useful contacts

Find out how our Helpdesk team can help you online

Security - 01784 443888

For emergencies - 999

NHS 111

Samaritans - 116 123