Results documentation

Transcripts 

Undergraduate students 

Transcripts for undergraduate students will be available to collect from the Student Services Centre during Summer Graduation (21 July - 1 August 2025). If you are unable to collect your transcript during graduation, your document will be posted to the forwarding address we have for you on Campus Connect at the beginning of August. Please make sure your address is up to date at the point that your results are released (and by Sunday 13 July at the latest) to ensure the documents are sent to the correct address. See our article on updating your address for details on how to do this. 

Transcripts for undergraduate students following SV-AP will be posted to forwarding addresses within a month of release of results. Please make sure your address is up to date by Sunday 22nd September at the latest to ensure documents are sent to the correct address.

Transcript posting

Transcripts for students unable to collect their document will be dispatched as follows:

• Transcripts for graduands with an international forwarding address will be sent by Royal Mail International (not tracked)
• Transcripts for Kaplan graduands will be sent directly to Kaplan by Royal Mail International (tracked)
• Transcripts for graduands with a UK forwarding address will be sent via Royal Mail 2nd class post.

  

Postgraduate students 

Transcripts for postgraduate students are posted to the forwarding address we have for you on Campus Connect within one month from the date of your final award, and will therefore not be available for collection during graduation (Winter or Summer). Please make sure your address is up to date at the point that your results are released to ensure the documents are sent to the correct address. See our article on updating your address for details on how to do this. 

Postgraduate Social Work students - please ensure your forwarding address is updated on Campus Connect by Sunday 28 September 2025.

All other Postgraduate Taught students - please ensure your forwarding address is updated on Campus Connect by Sunday 9 November 2025.

    

Degree certificates 

Bachelors, Masters and PhD certificates are produced and dispatched by the University of London Diploma Production Office (DPO) and not Royal Holloway. 

Certificates for Royal Holloway awards such as diplomas and certificates of higher education, are produced and dispatched by Royal Holloway. 

Certificates are posted approximately six months after receiving your final award to the forwarding address we have on Campus Connect for you. This means you won’t receive your degree certificate during your ceremony or be able to collect it during graduation.  

Please note that if you have an outstanding academic debt owed to the University at the time of your award, then you will not be issued with your degree certificate until the debt has been paid. 

 

Questions and Appeals

If you have a question about your results or progression decision, please contact your School Administration team in the first instance. If this does not resolve the issue and you are considering submitting an academic appeal, you should consult the Appeals Webpages for full details on the appeals process. An appeal may only be submitted on certain limited grounds. 

Graduation

If you have any queries regarding Graduation, please contact the Graduation team directly.

The next Graduation ceremonies for PGT Students will be in December 2025.

The next Graduation ceremonies for UG Students will be in July 2026.

 

Don’t miss important communications – update your details in Campus Connect

Now that you have completed your studies the way that Royal Holloway will communicate with you changes slightly. To make sure you don’t miss important communications and to ensure we send your degree certificate to the correct address please check your details are up to date in Campus Connect.

Please also ensure you have provided a Personal Email Address. 

 

Staying in touch as alumni

Whether you are embarking on further study, starting a new career or planning your next adventure, your journey with Royal Holloway continues long after you graduate.

As recent alumni, you have access to the full range of exclusive benefits and support including access to the careers service for two years.

You can find out more about what it means to be Royal Holloway alumni and explore the support available to you online.