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Report cyber incidents directly to IT Service Desk


 

All incidents need to be reported straight to the IT Service Desk, (01784 414321).

So whether you've clicked a suspicious link, lost your laptop or had your College email hacked, the IT Service Desk needs to be notfied immediately, allowing them to take the necessary precautions. 

An information security incident is made up of one or more unwanted or unexpected information security events that could possibly compromise the security of information and weaken or impair operations. This includes, but is not limited to, the following:

  • Unauthorised disclosure of sensitive College information
  • Theft or loss of equipment that contains sensitive College information
  • Extensive virus or malware outbreak and/or traffic
  • Attempts (either failed or successful) to gain unauthorised access to a College system or it's data
  • Compromised College user account
  • Responding to a phishing email 
  • Extensive disruption of College information services