The College defines extenuating circumstances as
circumstances which are outside a student’s control and which may temporarily prevent a student from undertaking an assessment or have a marked/significant detrimental/adverse impact on their ability to undertake assessment by coursework or examination to the standard normally expected.
This means that extenuating circumstances rarely occur and are deemed to be out of your control if they are:
- Unforeseeable - you would not have prior knowledge of the event (e.g. you cannot foresee that you will be involved in a car accident or have a medical emergency)
- Unpreventable – you could not reasonably do anything in your power to prevent such an event (e.g. you cannot reasonably prevent a burst appendix)
Information on how to evidence your circumstances can be found here.
Click on the circumstances below for more information.
An illness that prevents you from undertaking your normal daily activities – such as food poisoning or short term stomach bug, influenza, severe Covid-19 (not mild or asymptomatic cases), infections and viruses, illnesses brought on as a side effect of medication for longer term conditions.
Visits to A&E, overnight or longer stays in hospital that were not planned.
Pre-planned in-patient hospitalisation for surgery, treatment or investigative procedures.
- The death of a person close to you at a time close to your assessments.
- The death of a person for whom you are the executor of their will or for whom the settling of their affairs will fall to you.
- Attendance at a funeral on the day of an examination.
- Attendance at a funeral on the day of other assessment.
- A short term flare up of a mental health problem, such as a depressive episode, panic attack, period of extreme symptoms.
- Where a new diagnosis of a mental health condition is made and you are adjusting to the diagnosis/news.
- The short term effects of the onset of a new mental health condition, where you are adjusting to or waiting for treatment/medication.
- Short term side effects of medication.
- A short term flare up of a longer term medical condition/illness. (E.g. an episode of acute Sciatica as a result of an ongoing back problem)
- Where a new diagnosis of a longer term medical condition (E.g. diabetes, cancer, lupus, arthritis) is made and you are adjusting to the diagnosis/news.
- The short term effects of the onset of an illness or medical condition, where you are adjusting to or waiting for treatment/medication.
- Short term side effects of medication/treatment for your condition/illness (e.g. chemotherapy, pain medication).
- Divorce or separation from your partner.
- Divorce or separation of your parents/other close family member.
- Matters relating to custody of your child/children.
- Diagnosis of serious/terminal illness of or harm to a close friend, partner or relative.
The unexpected need to care for a family member as they are unwell or require other urgent support. (This can include short term unexpected child care issues such as unexpected school closures.)
- Major damage to your place of residence due to fire/flood etc. or other “Force Majeure”.
- Major disruption due to emergency repairs to your place of residence that were not planned in advance.
- Short term unforeseen severe disruption to the suitability of your place of residence for study, due to the actions of others residing in the property. Where this becomes more long term you will be expected to make arrangements for more suitable study locations, such as campus study spaces or alternative accommodation.
IT issues at the time of submission should be notified to your School/Department using the communication methods outlined for each assessment. You should only apply for Extenuating Circumstances if your School/Department advise you to do so.
IT issues will NOT be considered for failure to save your work as your progress or for failure of a personal device when access to a campus device was reasonably available.
When travelling to an assessment and your ability to get there on time is prevented due to transport problems such as:
- Mass cancellations of trains and/or buses on your route and where no alternative route is available
- Car breakdown on the way to an assessment
- Flight delays preventing travel to an assessment.
This could cover many kinds of accident but may include:
- being involved in a road traffic accident
- tripping or falling
- being involved in an accident while using public transport
- accident sustained during paid employment
- accident sustained whilst participating in sports/hobbies.
The usual financial difficulties experienced by most students do not constitute mitigating circumstances, unless there has been a significant, sudden and unexpected change in financial circumstances, such as redundancy, bankruptcy
Where you are the victim /reporting party of a crime or illegal activity that causes injury, distress or longer term impactful trauma.
Where you are called to attend Jury Service and are unable to defer or be excused from your service.
If you're summoned for jury service, please contact your Personal Tutor immediately to discuss your application for excusal. Applications for excusal of Jury Service from students during term-time, and particularly during examination periods, will be deferred by HMCS in the first instance. However, only in extreme circumstances will a person be excused entirely from jury service.
Information about requesting excusal/deferral form Jury Service is available here.
Where you are summoned to appear in court either as a witness or defendant.
The usual professional commitments or employment demands do not constitute extenuating circumstances, unless there is evidence from an employer that commitments and demands have been exceptionally substantial and temporary. This only applies to part time students. Full-time students are only permitted to work part time i.e. for a maximum of 20 hours per week, to support their studies and should arrange such work or voluntary work so that it does not conflict with their responsibilities as a student.
Circumstances NOT NORMALLY ACCEPTED for Extenuating Circumstances
Click on each one for more information.
Long term/ongoing medical or mental health conditions (including those that are supported by reasonable adjustments agreed by the Disability & Neurodiversity team) are usually not accepted except where a new diagnosis has been made, treatment changed or a flare up of the symptoms of the long term condition has occured and affected your ability to complete assessment.
You can also seek support and guidance from the wider Wellbeing Department for mental health or wellbeing challenges
Such events can be anticipated and alternative arrangements should be made.
It is your responsibility to ensure that you submit work by the published submission deadline and/or arrive at scheduled examination venues before the scheduled start time of your assessment(s).
It is your responsibility to ensure that you are aware of the location of your examination as well as the start time and duration (see section 3, parts A and C, of the Assessments Guidance to Students).
These will not constitute acceptable extenuating circumstances as students are aware of such scheduling in advance and are expected to manage their time accordingly.
You are expected to understand the workload expected to be successful on your chosen course. It is part of you study experience that you learn to manage your workload.
Full-time students are only permitted to work part time i.e. for a maximum of 20 hours per week, to support their studies and should arrange such work or voluntary work so that it does not conflict with their responsibilities as a student.
IT problems encountered during your usual study time should be addressed by accessing IT facilities in study areas on Campus or by arranging alternative IT facilities yourself.
Last minute IT issues will NOT be considered if failure to save your work as you progress on alternative storage (external drive or cloud storage) contributes to your inability to submit your work. Failure of a personal computer will not be considered when access to alternative IT facilities, such as a campus computer, was reasonably available.
This should have been raised with the School/Department and resolved at the time.
You are expected to plan your travel to campus in such a way that there is some contingency for unanticipated delays due to road works, an accident etc.
It is your responsibility to take steps to apply for your visa well ahead of your return and to anticipate that there may be some minor delays. If, however, your application was submitted in a timely fashion and the delay occurred at UKVI or other relevant agencies, you will need to provide evidence of the date of your request for a visa and any other relevant documentation from UKVI relating to the processing of your visa.
You are not permitted to take holidays in published term times. If these coincide with submission deadlines, it is your responsibility to submit work ahead of such events. In the case of missed examinations the School Progression and Awards Board may permit you to resit, but this would count as a second attempt and the course outcome would be capped.
If these coincide with submission deadlines, it is your responsibility to submit work ahead of such events. In the case of missed examinations the School Progression and Awards Board may permit you to resit, but this would count as a second attempt and the course outcome would be capped.
If these coincide with submission deadlines, it is your responsibility to submit work ahead of such events. In the case of missed examinations the School Progression and Awards Board may permit you to resit, but this would count as a second attempt and the course outcome would be capped.
If your driving test interferes with your studies (prevents you from attending class, taking an examination or submitting work on time) this is both foreseeable and preventable and you are expected to reschedule.
This will not be accepted as a valid extenuating circumstance. Holds are only applied when you have failed to complete an action required for your studies to continue.
The College does not normally deem religious fasting to be an extenuating circumstance because the mainstream rules around fasting, for example at Ramadan (Ramadan On Campus) or Lent, should ensure adherents are not disadvantaged by this obligation. However if a student feels particular adverse circumstances apply to them, they are asked to raise the issue well in advance to see if any adjustment is appropriate.
Where circumstances are deemed to be within your control and therefore could be foreseen or prevented, they will not normally be accepted as valid reasons for not engaging with your studies or completing assessments as required.