1. Log in to your account on the Ede and Ravenscroft website using the account you created when you booked your gown and initial tickets.
2. Edit/ amend your order
3. Click more items at the top of your screen
4. Under guest tickets (on your account). There will be an option to book an additional Purchased Ticket.
5. Select your aditional ticket and proceed to check out (the system will ask you complete the survey questoins again).
6. Previous items will appear on your screen– please do not remove these – you will only pay the balance due, not the full order again.
7. Review your shopping basket (clicking the bag icon in top right) then press PROCEED TO CHECKOUT. Please ensure you checkout to finalise your order.
8. If you get stuck use our helpful step-by-step guide or contact Ede and Ravenscroft directly for further support.

Every effort will be made to accommodate the attendance of students who have missed the booking deadline, however this cannot be gaurenteed. If you have missed the booking deadline, please contact graduation-ceremonies@rhul.ac.uk and the team will be in touch. 

Please see our Graduation Policy here for all policies regarding Graduation.

Guest tickets will not have assigned seats this year. Please note that all tickets are non-transferable and non-refundable.

You can hire your gown, cap and hood up until Friday, 5 July. 

To hire your academic dress after the deadline has closed, you will need to follow our Amending Gown Hire step-by-step Guide. 

If you do not hire your gown by Friday, 5 July, you will need to hire your gown on the day, and an additional fee will be applied by the supplier for this service. 

When you book your place at Graduation, you will be asked to provide your name's written pronunciation, otherwise known as the phonetic spelling.

You must take care with this spelling, as this is how the orator will read your name at the ceremony. 

Spelling your name phonetically means writing down how the name sounds. For some names, this may seem obvious, but please provide the phonetic spelling regardless, as your orator may not find it as easy.

For example:

• the name Rajan Sandhu would be phonetically spelled rah-juhn sand-hoo
• the name Aoife Lynch would be phonetically spelled ee-fuh lin-sh 
• the name Lucy Matthews would be phonetically spelled loo-see maff-yews

If you didn't provide this correctly when making your booking, you can still edit your name pronouncation spelling by following our phonetics guide until the 1 July.

Seating in the venue will be first come, first served on arrival to the venue. You can arrive at the venue to queue before the ceremony start time timings to be confirmed in June. Ushers will be at the venue to support guests and graduands to take their seats. Guests and graduands who inform us when booking that they have access requirements will be contacted directly by the team to arrange for suitable seating to be provided.

Graduands will have an allocated seat, these will be assigned to you on the day. Please note all graduands will be sat at the side of the room to ensure that guests can see the graduands when they are presented.

Student will be emailed using the email they used on the Ede and Ravenscroft website at the time of booking.  

Additional ticket costs will be £20 when purchased online in advance.

They will be available on a first come first served basis, graduands will be able to purchase up to six additional guest tickets.

Please note that the availability of additional tickets is not guaranteed by the university and will depend on whether any tickets are remaining after the initial booking period.

Any remaining tickets will be sold on the day, subject to availability.

On the day, there may be a limited number of tickets that can be purchased in person at the Queries Desk.

Tickets will be sold at a price of £20 each.

All tickets for purchase on the day are subject to availability based on capacity remaining in the venue.

If you have additional guests, you are more than welcome to bring them onto campus to enjoy the day with you and participate in the professional photos. Please note that they will not be able to enter the ticketed spaces, which includes the ceremony venue.     

Throughout graduation, our Café on the Square and Crossland’s restaurant will be open serving food and drinks. There will also be additional food and drinks vendors around the ceremony venue.

We will also be livestreaming the ceremonies, which can be watched using any personal device. A livestreaming space will also be available on campus.

• Please find a desktop step by step guide here.
• To contact the Ede and Ravenscroft customer service directly, please call +44 (0)1223 734 759.

More information on the cancellation and refund policy can be found on the Graduation Policy.

Children

As part of the registration and booking process we'll ask you to confirm whether you will be bringing a child under the age of five to your ceremony. Unfortunately, pushchairs and buggies are not permitted in the venues. A cloak room is available and free of charge in the Windsor Building. 

Graduation ceremonies are formal in nature, and young children may become restless or unsettled during the ceremony. To avoid any disruption to the ceremony, we encourage guests with very young children to sit near the exit or the end of a row so they can easily leave the venue if they need to do so.

Children under five years of age do not require a guest ticket but must be seated on an adult's lap in the venue.

Children aged five years and over will need to have their own guest ticket. There are no child concessions for the purchase of additional guest tickets.

Children cannot be left unattended during the ceremonies.

Accessibility arrangements

As part of the registration and booking process you will be asked to confirm whether you, or any of your guests have additional access needs. You will be contacted before graduation to discuss these needs.

Disabled parking is provided on campus, and a permit will be available closer to July 2024.

Animals

With the exception of Assistance Dogs (Hearing Dogs, Canine Partners, Support Dogs, Guide Dogs, Dog AID, Dogs for Good, Buddy Dogs, and Medical Detection Dogs), pets and other animals are not permitted in the graduation venues.  

We strongly encourage that you do not bring other animals onto campus, as a guest will need to be present with them outside at all times.

It is particularly important that you update your mobile number and personal email address on Campus Connect so we can keep you updated on all important developments.

Please note, as per the Graduation Policy, it is the responsibility of all students/graduates to provide accurate and current personal information. The university will not be responsible for the failure of a student to receive information and updates regarding graduation where a student does not check their emails, has not provided accurate and current contact details, or where the communication has been filed in the ‘Junk Folder’ by the student’s email provider.