Pen, paper, phone and coffee on a table

Tickets


 

Booking for Winter Graduation 2024 is now open!

 

Students expected to graduate in Winter 2024 will be emailed by Friday 25 October with information on how to book.

Book here

Dark blue dot background

 

Booking and Ticketing Timeline
Action Date
Register your place, and book your gown and two complimentary guest tickets

Open by end of October

Closes 12:00pm 15 November

Additional purchase ticket online sale phase

You will recieve a direct email when booking goes live to the email you registered with on the E&R booking site

Opens by 22 November

Closes 12:00pm 2 December

Any remaining tickets are sold from the Queries Desk

Graduation Ceremony 16-19 December

How do I book my complimentary tickets and hire my gown?

When booking opens, the link will be available on the Winter Graduation Homepage. 

Please follow our step-by-step booking guide to book your tickets and hire your gown.

Missed the deadline to register for graduation?

Every effort will be made to accommodate the attendance of students who have missed the booking deadline, however this cannot be gaurenteed. If you have missed the booking deadline, please contact graduation-ceremonies@rhul.ac.uk and the team will be in touch. 

Please see our Graduation Policy here for all policies regarding Graduation.

Guest tickets will not have assigned seats this year. Please note that all tickets are non-transferable and non-refundable.

Missed the deadline to hire your gown?

You can hire your gown, cap and hood up until [date to be confirmed when booking opens].

To hire your academic dress after the deadline has closed, you will need to follow our Amending Gown Hire step-by-step Guide

If you do not hire your gown by [date to be confirmed when booking opens], you will need to hire your gown on the day, and an additional fee will be applied by the supplier for this service. 

Providing name pronunciation - step-by-step guide

When you book your place at Graduation, you will be asked to provide your name's written pronunciation, otherwise known as the phonetic spelling.

You must take care with this spelling, as this is how the orator will read your name at the ceremony. 

Spelling your name phonetically means writing down how the name sounds. For some names, this may seem obvious, but please provide the phonetic spelling regardless, as your orator may not find it as easy.

For example:

  • the name Rajan Sandhu would be phonetically spelled rah-juhn sand-hoo
  • the name Aoife Lynch would be phonetically spelled ee-fuh lin-sh 
  • the name Lucy Matthews would be phonetically spelled loo-see maff-yews

If you didn't provide this correctly when making your booking, you can still edit your name pronouncation spelling by following our phonetics guide.

How to book additional purchase tickets

Additional tickets can be purchased at a cost of £20 per ticket. Tickets are subject to availability.
  1. Log in to your account on the Ede and Ravenscroft website using the account you created when you booked your gown and initial tickets.
  2. Edit/ amend your order
  3. Click more items at the top of your screen
  4. Under guest tickets (on your account). There will be an option to book an additional Purchased Ticket.
  5. Select your additional ticket and proceed to check out (the system will ask you complete the survey questoins again).
  6. Previous items will appear on your screen– please do not remove these – you will only pay the balance due, not the full order again.
  7. Review your shopping basket (clicking the bag icon in top right) then press PROCEED TO CHECKOUT. Please ensure you checkout to finalise your order.
  8. If you get stuck use our helpful step-by-step guide or contact Ede and Ravenscroft directly for further support. You can also call +44 (0)1223 734 759.

Seating in the venue

Seating in the venue will be first come, first served on arrival to the venue. You can arrive at the venue to queue before the ceremony start time timings to be confirmed in June. Ushers will be at the venue to support guests and graduands to take their seats. Guests and graduands who inform us when booking that they have access requirements will be contacted directly by the team to arrange for suitable seating to be provided.

Graduands will have an allocated seat, these will be assigned to you on the day.

Ticket availability on the day

On the day, there may be a limited number of tickets that can be purchased in person at the Queries Desk.

Tickets will be sold at a price of £20 each.

All tickets for purchase on the day are subject to availability based on capacity remaining in the venue.

Extra purchased tickets

Student will be emailed using the email they used on the Ede and Ravenscroft website at the time of booking.  

Additional ticket costs will be £20 when purchased online in advance.

They will be available on a first come first served basis, graduands will be able to purchase up to six additional guest tickets.

Please note that the availability of additional tickets is not guaranteed by the university and will depend on whether any tickets are remaining after the initial booking period.

Any remaining tickets will be sold on the day, subject to availability.

Cancellation and refunds

 

If you can no longer attend your ceremony, you must let us know as soon as possible so that we can process a refund. 

All refunds must be requested before 12:00pm Sunday 15 December 2024. Failure to attend on the day for any reason, or notify us of a refund request before 15 December, will mean we are unable to offer any refund for your gown or ticket purchases.

If you wish to defer your attendance to a future ceremony, you can do so by completing the Deferral Form here.

Academic Failure or Non-Completion

In the result of academic failure or non-completion of a degree in the academic year as expected, students will not be eligible to attend the graduation ceremony. If this occurs:

  • All complimentary guest tickets will automatically be withdrawn. Students will be emailed to confirm that this has been done.
  • A full refund will automatically be given for any additional guest tickets that have been purchased. This will be administered through the by Ede and Ravenscroft to the card used to make the original booking.

Graduation Policy

More information on the cancellation and refund policy can be found on the Graduation Policy.

Livestreaming and additional guests

If you have additional guests without tickets, you are more than welcome to bring them onto campus to enjoy the day with you and participate in the professional photos. Please note that they will not be able to enter the ticketed spaces, which includes the ceremony venue and reception.     

Throughout graduation, our Café on the Square and Crossland’s restaurant will be open serving food and drinks. There will also be additional food and drinks vendors around the ceremony venue.

We will also be livestreaming the ceremonies, which can be watched using any personal device. A livestreaming space will also be available on campus.

Children, accessibility arrangements, and animals

Children

As part of the registration and booking process we'll ask you to confirm whether you will be bringing a child under the age of five to your ceremony. Unfortunately, pushchairs and buggies are not permitted in the venues. A cloak room is available and free of charge in the Windsor Building. 

Graduation ceremonies are formal in nature, and young children may become restless or unsettled during the ceremony. To avoid any disruption to the ceremony, we encourage guests with very young children to sit near the exit or the end of a row so they can easily leave the venue if they need to do so.

Children under five years of age do not require a guest ticket but must be seated on an adult's lap in the venue.

Children aged five years and over will need to have their own guest ticket. There are no child concessions for the purchase of additional guest tickets.

Children cannot be left unattended during the ceremonies.

Accessibility arrangements

As part of the registration and booking process you will be asked to confirm whether you, or any of your guests have additional access needs. You will be contacted before graduation to discuss these needs.

Disabled parking is provided on campus, and a permit will be send to graduands who require it.

Animals

With the exception of Assistance Dogs (Hearing Dogs, Canine Partners, Support Dogs, Guide Dogs, Dog AID, Dogs for Good, Buddy Dogs, and Medical Detection Dogs), pets and other animals are not permitted in the graduation venues.  

We strongly encourage that you do not bring other animals onto campus, as a guest will need to be present with them outside at all times.

Keeping your contact details up to date

It is particularly important that you update your mobile number and personal email address on Campus Connect so we can keep you updated on all important developments.

Please note, as per the Graduation Policy, it is the responsibility of all students/graduates to provide accurate and current personal information. The university will not be responsible for the failure of a student to receive information and updates regarding graduation where a student does not check their emails, has not provided accurate and current contact details, or where the communication has been filed in the ‘Junk Folder’ by the student’s email provider.

 

Can't make it to your ceremony?

 

If you can no longer attend your graduation ceremony, please contact us at graduation-ceremonies@rhul.ac.uk as soon as possible.

If you would like to attend a future cermeony, please complete our Deferral Form here.